LABORATORY ASSISTANT II

Essential Duties And Responsibilities

• Performs cashier duties including preparing cash register for daily operation, accepting payments, closing out the cash register daily and bimonthly, and preparing daily deposits and verification logs.
• Completes monthly revenue reports for the cash register intake.
• Inputs billing data; generates monthly statements and invoices, and posts payments received.
• Evaluates the acceptability of water samples based on TNI regulations and internal policies and rejects or accepts samples based on specified criteria.
• Guides customers to provide correct and complete submission information to achieve regulatory compliance.
• Enters submission data accurately into the Laboratory Information Management Systems (LIMS).
• Creates and manages client profiles in the LIMS to ensure accurate sample processing and reporting.
• Manages the water customer web portal and assists customers with the lobby kiosk.
• Performs decontamination, cleaning, and sterilization procedures of lab reagents and equipment in compliance with regulatory guidelines for the various sections within the lab.
• Ensures quality control and equipment maintenance is performed, evaluated, and documented per regulatory requirements.
• Assists with monthly review of quality control records and generation of quality action reports to meet regulatory requirements.
• Performs receptionist duties for the lab including direct, email, and telephone customer contact.
• Responds to routine information requests and directs more complex matters to the appropriate laboratory personnel.
• Serves as a backup to Administrative Assistant IV in handling the formulation, monitoring, and reporting of requisitions.
• Completes daily outgoing mail runs and distributes incoming mail to the appropriate staff.
• Performs presence/absence coliform screening of water samples as needed.
• Utilizes a complex and critical LIMS workflow for testing and data entry.
• Maintains appropriate inventory of general laboratory supplies and section-specific supplies including inventory rotation from the offsite supply warehouse, which involves both manual inventory and tracking in SAP and spreadsheets.
• Trains new personnel in lab support procedures and provides guidance as needed to the Lab Assistant I position on routine tasks.
• Maintains electronic and physical files for tracking, reporting, and record retention for multiple sections in the laboratory to ensure compliance and allow inquiry resolutions.
• Responds as needed in the event of a bioterrorism event or any public health threat.

Minimum Requirements

• A high school diploma or equivalent.
• Three (3) years of laboratory, hospital, or clerical experience.
• Computer skills with knowledge of spreadsheets and accounting software.
• Good written and oral communication and organization skills.
• Ability to work with the public.
• General knowledge of accounting, bookkeeping, and cash handling.
• Ability to perform basic level lab techniques such as sterilization, media prep, and universal safety precautions.