Laboratory Assistant I - Central Processing and Receiving at HUP, FT 2nd Shift

Responsibilities

• Correctly identifies the stage of growth of development of patients and significant others;
• Utilizes knowledge of growth and development when communicating to various age groups;
• Explains appropriate information according to age and developmental level of patients and visitors;
• Identifies communication barriers and intervenes appropriately;
• Recognizes cultural differences and the need to adjust communication styles and behaviors to meet the needs of the patient (e.g. direct eye contact, touching with transferring);
• Listens to patient's queries, comments and/or concerns and provides appropriate information and responses;
• Introduces self when interacting with patients, families, visitors or other employees.

Requirements

• Entry of (release of) patient demographics, test orders, billing information into a variety of computer systems (EMR/LIS);
• Follows established SOP and age-specific techniques for the collection of biological specimens for analysis and evaluates and solves problems related to that process;
• Correctly identifies outpatients and inpatients according to approved protocols with 100% accuracy;
• Performs accurate venipuncture and micro (capillary) techniques in sample collection;
• Maintains accurate and orderly log records and/or worksheets where required according to SOP’s.

Qualifications

• Certification as a PBT or MLA by a minimum knowledge-based exam such as the Board of Certification PBT(ASCP) or MLA(ASCP).
• Education or Equivalent Experience: H.S. Diploma/GED;
• Phlebotomy training and experience in an outpatient or hospital setting;
• Prior experience in hospital laboratory receiving area;
• Prior experience with the Laboratory Information System preferred.