Laboratory Assistant - 151643

Overview

St. Luke’s Health System is currently seeking a dedicated and detail-oriented Laboratory Assistant to join our Laboratory Services team. This position plays a critical role in supporting diagnostic and clinical operations across multiple service areas, including inpatient/outpatient phlebotomy, specimen processing, client services, and histology. The ideal candidate demonstrates professionalism, accuracy, and a commitment to delivering exceptional patient care.

Key Responsibilities

• Perform venipuncture and capillary blood collection procedures, ensuring adherence to safety and quality standards.
• Accurately identify patients and label specimens to maintain specimen integrity and traceability.
• Provide compassionate, patient-centered care, addressing concerns and ensuring a positive experience during the collection process.
• Maintain cleanliness and operational readiness of phlebotomy workstations and equipment.
• Receive, verify, and process specimens from both inpatient and outpatient sources in accordance with laboratory protocols.
• Prepare specimens for analysis or transport, ensuring proper handling, storage, and documentation.
• Accurately enter data into the laboratory information system (LIS) and resolve discrepancies in collaboration with clinical teams.
• Monitor specimen quality and maintain chain of custody throughout the processing workflow.
• Serve as a knowledgeable resource for providers and clinical staff by responding to inquiries related to laboratory testing and specimen requirements.
• Utilize internal resources and subject matter expertise to ensure accurate and timely information is provided.
• Document interactions and escalate complex or unresolved issues to appropriate personnel in accordance with established protocols.
• Perform pathology slide quality control and ensure accurate and timely distribution to pathologists.
• Package, send, and receive tissue specimens.
• Handle hazardous chemicals and operate sensitive laboratory equipment in compliance with safety protocols.
• Maintain specimen integrity and documentation throughout the processing cycle.

Minimum Qualifications

• A high school diploma or equivalent.
• Completion of an accredited phlebotomy training program or equivalent experience.
• National certification (e.g., ASCP, NHA, NCCT) preferred.
• One (1) year of experience in a clinical or hospital-based laboratory setting.
• Familiarity with electronic health records (EHR) and laboratory information systems (LIS).

Preferred Qualifications

• Someone that is looking to grow in the health care field specifically in Lab work.

Core Competencies

• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, multidisciplinary environment.
• Commitment to patient safety, confidentiality, and service excellence.

What's In It For You

• A robust benefits package to support our teams both professionally and personally.
• A competitive salary and retirement plans.
• On-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, and other formal training and career development offerings.