Laboratory Administrative Associate

As a Laboratory Administrative Assistant for IDEXX's veterinary diagnostic reference laboratory, you are a positive, motivated self-starter who seeks success through helping others and digging in to get tasks done. IDEXX Reference Laboratories is a global network united by a shared commitment to enhancing pet care, where the true strength in our name is the people behind it. Our reference laboratories enable customers to discover more with an unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools.

Why This Role Matters

IDEXX reference laboratories empower customers to discover more through innovation, personalized support, and expertise. This role contributes to enhancing the lives of people and pets by supporting employees, fostering continuous improvement, and promoting strong collaboration and inclusiveness within the team.

Responsibilities

• Order lab supplies, assist with inventory, and restock.
• Work with the leadership team (lab manager, supervisors, and team leads) to gather information regarding lab needs, ordering, and maintenance requests.
• Manage vendors and third parties by coordinating services, certifications, and inspections.
• Purchase supplies and assist with send-outs.
• Schedule and attend meetings, assist with quality assurance (QA), and track receipts for purchasing cards.
• Sort mail, assist with deliveries, and perform other duties as needed.

Requirements

• Knowledge of ordering systems, preferably SAP.
• Experience working with vendors and service representatives.
• Advanced Microsoft Office proficiency, especially Excel (formulas, pivot tables, data cleanup, basic analysis), plus strong use of Outlook, Word, Teams, and SharePoint for workflow coordination.
• High organizational discipline to manage calendars, documents, priorities, and competing deadlines with structure and consistency.
• Initiative and self-direction to spot gaps and solve problems proactively.
• Proactive ownership, including taking charge of situations, following through without reminders, and keeping others informed.
• Clear communication skills to reduce confusion and keep processes moving.
• Process-minded thinking to create checklists, improve workflows, and build repeatable systems.
• Attention to detail and pride in completing tasks.
• Ability to multitask and shift priorities in a fast-paced environment.
• Proactive, can-do attitude with a focus on positivity and solutions.
• Proven track record of managing administrative tasks in a fast-paced environment and the ability to self-manage.
• Ability to prioritize and go the extra mile when needed.
• Excellent presentation skills and ability to prepare materials for meeting agendas.
• Ability to meet physical requirements of working in a lab, including:
  • Standing and sitting for extended periods.
  • Use of hands, fingers, and arms to handle tools and controls.
  • Occasional climbing, balancing, stooping, kneeling, crouching, or crawling.
  • Lifting up to 25 lbs.
  • Specific vision abilities: close vision, color vision, depth perception, and ability to adjust focus.
• Potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.

Benefits

• Hourly pay rate targeting $23/hr, based on experience and qualifications.
• Opportunity for annual cash bonus.
• Opportunity for performance-based annual merit increase.
• Health, dental, and vision benefits starting on day one.
• 5% matching 401k.
• Additional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, and foundation donation matching.

Schedule

• Full-time, benefitted position.
• Hours: 9:00 AM – 5:30 PM, Monday through Friday.
• On-site position; applicant must be able to work in the lab during scheduled hours (not hybrid or remote).
• Hours may vary based on lab needs (e.g., meeting vendors outside of standard hours).
• Reliable attendance is essential.

This position is located in our Louisville, KY lab.