Labor Relations Officer

About the Role

Under general supervision, the Labor Relations Officer assists in resolving labor problems and issues within the department, provides contract interpretations, and serves as the departmental representative at grievance hearings and meetings. This role ensures consistent administration of labor contracts, develops policies, and handles various employee-related processes.

Responsibilities

• Assist in the resolution of labor problems and issues within the department.
• Provide contract interpretations as needed.
• Serve as departmental representative at grievance hearings and meetings.
• Monitor the administration of labor contracts to ensure consistency.
• Attend and/or lead designated committees, as requested.
• Assist in policy development and training.
• Process the City's unemployment claims and hearings.
• Assist with FMLA requests, ADA accommodations, EEO complaints and investigations, drug and alcohol testing, and employee disciplinary conferences and corrective action.
• Investigate and evaluate union complaints or arguments to determine viability.
• Prepare evidence for disciplinary, grievance, and unemployment hearings, including preparing witnesses to testify.
• Schedule and coordinate disciplinary and grievance hearings.
• Assist with developing and implementing policies/procedures.
• Ensure compliance with collective bargaining agreements and policies/procedures.
• Assist with training supervisors and managers on best practices for administering discipline, grievance handling, and enforcement of policies/procedures.
• Provide guidance to supervisors/managers on performance and disciplinary matters.
• Perform other job-related duties as required.

Requirements

• Bachelor's Degree in Business Administration, Human Resources Administration, or a related field from an accredited four-year college or university.
• Two years of full-time paid experience working on labor relations activities including contract administration.
• Familiarity with the grievance process.
• Experience in governmental or public sector labor relations is preferred.
• Valid State of Ohio Driver's License is preferred.

(Substitution: One year of any equivalent combination of education, training, and experience may substitute for each year of college education lacking.)

Benefits

The City of Cleveland offers a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical, and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.