Labor Management Systems Project Manager

About the role

The Labor Management Systems Project Manager will be responsible for leading the implementation, optimization, and ongoing success of Labor Management System (LMS) technology across our fulfillment operations. This role serves as the bridge between technology, data, and operations—ensuring our labor management tools and processes provide accurate, actionable insights that support productivity, workforce planning, and operational excellence. For the first 12-24 months, the position will lead LMS deployments and enhancements from planning and configuration through testing, implementation, training, and adoption. Working closely with Operations, Industrial Engineering, IT, Supply Chain, and external partners, this role will help establish and maintain engineered labor standards, analyze productivity and labor data, and identify opportunities to improve processes and workforce utilization. Success in this role requires a combination of project management, analytical thinking, operational knowledge, and strong change-management skills. The ideal candidate can take complex technical information and translate it into practical solutions that operations leaders and front-line teams can understand and use. This individual will also serve as a key partner to LMS vendors and external engineering consultants, ensuring system capabilities align with business needs. Ultimately, this role will help build a more data-driven, efficient, and sustainable approach to labor management across our fulfillment network while supporting our teams through the adoption of new technology, processes, and performance expectations.

About Duluth Trading Company: Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.

Responsibilities

• Lead the configuration, testing, implementation, and enterprise-wide rollout of Labor Management System (LMS) software.
• Partner with Operations, IT, and other stakeholders to ensure the system accurately supports business processes and productivity goals.
• Partner with Industrial Engineering and Operations teams to validate, maintain, and implement multi-variable Engineered Labor Standards.
• Analyze productivity data and identify opportunities to improve labor efficiency, accuracy, and operational performance.
• Utilize LMS data and operational reporting to identify trends, performance gaps, and opportunities for process improvement.
• Translate data into actionable recommendations that improve productivity and workforce utilization.
• Lead LMS-related projects from planning through implementation, establishing timelines, coordinating cross-functional resources, managing risks, and ensuring projects are delivered on time and within scope.
• Drive successful onsite adoption by developing and delivering training for operations leadership and front-line team members.
• Help teams understand new performance metrics, workflows, expectations, and the “why” behind system changes.
• Collaborate with Operations, IT, Supply Chain, Industrial Engineering, HR, and other business partners to ensure labor management processes