Label Press Assistant 1st

General Purpose

Supports program manager and sales team by tracking, investigating, and reporting project and program information and resolving problems.

Description & Requirements

• Communicates daily with Sales Production Manager, program managers, sales and other internal staff.
• Serves as contact between sales, customers, and internal departments in the absence of sales and program managers.
• Attends meetings as requests, coming prepared, and performing note taking or action register maintenance as requested.
• Leads requested meetings with proper meeting management including meeting purpose, agendas, proper attendee requests, and action registers and adherence.
• Develops and monitors project timelines and cost to ensure on-time delivery and anticipated profit margin.
• Maintains project cost and cost reporting to ensure accuracy and tracking compared to anticipated profit margin.
• Initiates, tracks, organizes, prioritizes, and monitors multiple projects through development, production and fulfillment.
• Uses creative problem solving to achieve sales and customer objectives.
• Resolves project and program issues by investigating data and history, identifying solutions, and notifying program managers or other internal staff.
• Communicates changes in project specifications and scheduling.
• Interprets requests for developmental and other work and communicates needs to appropriate departments.
• Ensures smooth project flow by continuously communicating with appropriate internal staff.
• Works with others in company to research, establish and maintain production procedures and standards.
• Enters and maintains project data in departmental project management software.
• Develops, manages and distributes reporting of project and departmental metrics and reports.
• Prepares sales presentations by compiling data, and developing presentation formats and creating materials.
• Affords assistance in interaction and relationships with external resources.
• Affords assistance in price proposal and product development.

Qualifications

• Ability to communicate proactively.
• Excellent follow-up and follow-through skills.
• Experience managing multiple projects successfully.
• Experience entering data using a variety of computer software programs.
• Intermediate to high level proficiency using all Microsoft Office applications; Excel, Word, and PowerPoint.
• Ability to multi-task while maintaining a high level of accuracy.
• Effective communication skills in one-on-one and small group situations to customers and other employees of the organization.