Lab Technician

About the role

The Opportunity

ConvenientMD is seeking a Lab Technician to join our growing laboratory team. In this role, you’ll play a critical part in delivering high-quality diagnostic testing that supports patient care across our Urgent Care, Advanced Primary Care, and Specialty Care services. Reporting to the Laboratory Manager, you’ll perform a wide range of laboratory tests to detect genetic materials in biological samples, ensuring accuracy, consistency, and compliance with all quality and safety standards.

Responsibilities

• Laboratory Testing & Analysis
• Perform specialized molecular diagnostic testing (PCR) and blood work (CBC) with precision and consistency.
• Prepare and process biological samples, including DNA and RNA extraction, ensuring accuracy and integrity throughout all testing stages.
• Analyze experimental data, interpret results, and meticulously document findings in accordance with lab protocols.
• Accurately enter test results into the Lab Information System (LIS/Dendi) and maintain the daily lab dashboard and key performance indicators (KPIs).
• Quality & Compliance
• Maintain the highest standards of quality control to ensure the accuracy and reliability of test results.
• Follow all established laboratory protocols, manufacturer recommendations, and regulatory guidelines (CLIA, COLA, NH DHHS).
• Support preparation and readiness for annual inspections and ongoing licensure requirements.
• Equipment & Inventory Management
• Operate, calibrate, and troubleshoot laboratory instruments to maintain optimal functionality.
• Prepare necessary reagents and solutions for testing procedures.
• Manage inventory and ordering through the Inventory and Ordering Software (ENVI), ensuring adequate supplies for testing operations.
• Collaboration & Communication
• Work closely with Urgent Care, Advanced Primary Care, and external partners to address specimen handling or collection issues.
• Maintain open communication with the Lab Manager/General Supervisor, Technical Supervisor, and Lab Director to ensure operational alignment.
• Foster a culture of internal and external customer service, teamwork, and shared accountability across all lab functions.
• Safety & Environment
• Uphold a clean, organized, and contamination-free workspace.
• Ensure all safety practices and lab hygiene standards are followed at all times to support a safe and efficient working environment.

Qualifications

• Experience:
• Experienced in laboratory operations, testing, and molecular diagnostics (minimum 2 years direct clinical lab experience with PCR).
• Knowledgeable in lab equipment, supplies, and quality control processes.
• Education:
• Bachelor’s degree in Medical Technology, Clinical Laboratory Science, Biological Sciences, or a related field.

Skills

• Technically skilled: Proficient in data analysis, documentation, and laboratory information systems (LIS experience preferred).
• Strong communicator and collaborator: Thrives in a team-oriented setting and builds positive working relationships across departments.
• Committed to compliance and safety: Dedicated to maintaining compliance with all regulatory and safety standards.

Benefits

Urgent care services at no cost to our team members and their families
Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
401k match after one year of service
Access to our primary care (depending on location)
Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

Pay

N/A

Schedule

N/A