Lab Systems Administrator

Job Summary

Towson University (TU) fosters a respectful and supportive environment that promotes the growth of its community. The Department of Computer and Information Sciences (CIS) in the Fisher College of Science and Mathematics offers various programs including Computer Science, Cybersecurity, Information Systems, Information Technology, and more. With over 2,000 undergraduate majors and 400 graduate students, CIS is committed to fostering a strong research focus in areas such as cybersecurity, software engineering, human-computer interaction, data sciences, and systems.

Responsibilities

• Assist in the implementation and maintenance of production-level Windows, Linux, and virtual development environments, applications, and services for teaching and research labs.
• Develop and maintain scripts for system updates, application deployment, and access accounts.
• Proactively identify, resolve, and communicate technical problems with minimal impact to classroom instruction or research.
• Aid in developing a comprehensive response mechanism for service interruptions.
• Administer proactive maintenance responsibilities for lab and classroom technologies and projects.
• Provide operations tracking and support for course and project facilities, resources, and supplies.
• Manage regular system and lab checks for failed hardware components or warning indicators.
• Oversee management of print server and reporting mechanisms.
• Provide technical support to faculty and student software engineering, data science, and cybersecurity research groups.
• Guide student lab assistants and tutors.
• Implement services for database courses, system updates, software version control, and VM/docker repositories.
• Develop and document project plans related to service upgrades, migrations, and integrations.
• Ensure compliance with time, task tracking, and service status communications as directed by management.
• Stay abreast with evaluating and maintaining security best practices for course and research services.

Qualifications and Skills

• Bachelor's degree.
• Strong proficiency with Windows and Linux operating systems.
• Working knowledge of computing environments, scripting languages, system management, and security.
• Ability to manage and prioritize multiple tasks in a team environment, communicate technical information, and possess interpersonal and problem-solving skills.

Benefits

The targeted hiring range is $66,000, and the position offers full university benefits including 22 days of annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. For more information on benefits, please click here. TU also provides a variety of perks and discounts, which can be found here.