Lab Support Technician / Full Time / Days

Essential Functions

• Provide excellent customer service by greeting patients and customers, answering inquiries, and serving as a knowledgeable laboratory resource.
• Collect patient specimens competently and efficiently across outpatient, inpatient, and emergency settings while minimizing patient discomfort.
• Verify specimen and test requirements by ensuring proper collection, adequacy of samples, and instructing patients on self-collection when needed.
• Resolve specimen and order-related issues by assessing requirements, troubleshooting discrepancies, documenting problems, and coordinating recollection when necessary.
• Process and manage specimens and laboratory information by preparing samples for testing or transport, utilizing information systems accurately, and participating in quality improvement activities.
• Prepare, prevent, protect and respond to support our culture of safety.

Requirements

• Education: High School diploma or GED
• Licenses: None
• Experience: None
• Certifications: None
• Preferred Education: Training in a formal phlebotomy program which includes didactic training and clinical experience
• Licenses: None
• Experience: One (1) year of phlebotomy or specimen processing
• Certifications: None