Lab Section Supervisor - Atrius Health

Position Details

Location: 40 Holland St, Somerville, MA
Department: Laboratory
Schedule: Full time, 40 hours/weekly. Monday through Friday, 8:00am - 4:30pm or 9:00am - 5:00pm. Rotating Weekends and Holidays

Primary Responsibilities

• Directs and coordinates daily operations of a sub-group or shift of a larger laboratory.
• Oversees collection, processing and distribution of specimens to ensure accurate and timely testing and cost-effective operations.
• Prepares staff schedules and ensures adequate staff coverage.
• Works with manager to ensure adequate clinical and support coverage within departments of responsibility.
• With direction, resolves problems and/or recommends solutions to departmental issues.
• Keeps manager updated on all operational issues that arise.
• Escalates all non-routine issues.
• Provides laboratory expertise and guidance to staff and serves as internal consultant on technical issues.
• Directs staff on difficult procedures.
• Identifies and analyzes inconsistent results.
• Suggest changes to increase the validity and reliability of results.
• Collaborates with laboratory management to plan, design, and direct installation of new or improved laboratory techniques.
• Consults with pathologists on unusual cases.
• Implements quality control measures and monitors work quality for compliance with changes to increase the validity and reliability of results.
• Identifies conflicts and problem areas and intervenes toward resolution of these problems.
• Works with the lab and/or the practice to ensure the successful delivery and continuity of laboratory services.
• Provides administrative presence for patient/staff inquiries and requests.
• Resolves problems within a broad scope of established parameters.
• Involves manager when clarification is needed and keeps manager informed of progress.
• Counsels lab personnel who are having difficulty maintaining standards.
• Interacts and consults with medical providers about patients and problem lab work.
• Maintains inventory and procurement systems.
• Works with Building Services and Purchasing to secure supplies and equipment necessary to operations.
• Works with outside vendors to assure a high level of laboratory service.
• Affirms that laboratory equipment is maintained in the proper working condition.
• May assist in the monitoring and management of departmental operating budgets.
• May monitor budget variances.
• May be involved in budget development process.
• May be asked to provide budget reports.
• Prepares and analyzes various qualitative and quantitative management reports, including productivity and process reports, incident reports, and QA reports.
• Maintains department policy and procedure manual.
• Represents the department as needed at meetings and conferences.
• Functions as a medical technologist.
• May duplicate work of others to confirm test results.
• Re-evaluates methodology, makes recommended changes, and assists in test interpretation.
• Determines if further testing is needed on samples or if test should be repeated.
• Performs duties of subordinates as needed by absence or peak workload.
• Supervises a group of technical and non-technical nonexempt staff.
• Recruiting, interviewing, selecting, orienting and training employees;
• Evaluating performance;
• Rewarding and disciplining employees;
• Reviewing personnel actions of subordinates and addressing complaints and resolving problems.
• Establishes standards, normal values, and methods of control for each laboratory test performed.
• Inspects and verifies work of staff to ensure technical output complies with standards for quality.
• Reviews and approves final test results and quality control results.
• Attests to the validity and accuracy of the results.
• Performs daily quality control and monitors on-going results.

Required Qualifications

• Bachelor of Science degree in medical laboratory science or equivalent experience.
• Meet the federal requirements of CLIA 88 qualifications for laboratory supervisor.
• Advanced Cardiac Life Support (ACLS) may be required based on specialty.
• 3+ years of experience as medical technologist.
• General experience working with LIS products.

Preferred Qualifications

• Certified Medical Technologist (ASCP) preferred (or an equivalent certification).
• American Heart Association Basic Life Support (BLS) if role is in a patient-facing capacity.
• 1+ years of supervisory experience in a clinical laboratory environment.
• Demonstrated organizational, leadership, and teamwork skills.
• Prominent solid analytical, problem resolution and business judgement skills.
• Prominent effective written and verbal communication skills.

Pay and Benefits

The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).