Lab Operations Associate

About the role

Lab Operations is the operational backbone that lets science move quickly. As a Lab Operations Associate, you keep the equipment, supplies, space, and logistics our scientists rely on running smoothly every single day. You are the reliable hands-on contributor who stocks consumables, supports equipment installs and moves, responds to equipment alarms, helps stand up new lab spaces, and keeps deliveries and shipments flowing.

Responsibilities

• Order, stock, and organize lab consumables and PPE through our hub-and-spoke model; manage the procurement rack and flag replenishment needs before stockouts occur.
• Manage gas tank inventory and rotation, dry ice supply, and chemical inventory; tag, track, and maintain lab assets.
• Coordinate shipping, receiving, and deliveries of equipment and samples (including courier and offsite/warehouse logistics), and move crates to and from the loading dock.
• Support equipment installs and setup, including facility connections (CO2, vacuum, house air), and assist with equipment moves, relocations, and decommissions.
• Respond to general equipment and cold-storage alarms; perform basic troubleshooting and freezer/refrigerator defrosts, and coordinate service when needed.
• Help set up, reconfigure, and clean up lab spaces for new teams and projects, including assembling racks, carts, and lab equipment.
• Coordinate vendor visits and scheduling, and triage and route Lab Ops support tickets and work orders.
• Support EH&S with lab-side logistics, such as setting up new waste streams and coordinating safety shower, eyewash, fire extinguisher, and first-aid service.

Requirements

• 1-2 years of experience in lab operations, lab support, or a related hands-on environment (internship or co-op experience counts).
• Solid functional knowledge of how a lab runs day to day, with strong organization and attention to detail.
• Ability to deliver assigned tasks reliably and on time with general guidance, and to manage competing priorities through a ticket queue.
• Comfort with lab management and ticketing tools (e.g., a CMMS, ChemInventory, Jira, or Notion) and general computer tools.
• Working understanding of lab safety practices and proper handling of chemical and biological materials.
• A proactive, service-minded, team-first attitude.
• Ability to lift up to 40 lbs, work hands-on, and stand, walk, and move around the lab for extended periods.

Skills

• Experience supporting equipment installs, moves, or maintenance (PMs, calibration, basic troubleshooting).
• Exposure to automated or high-throughput laboratory environments.
• Familiarity with asset/inventory or CMMS tools (e.g., eWorkOrders, ChemInventory, or equivalent).
• A background in chemistry, biology, materials science, or a related field.
• Certifications in biohazard waste handling or OSHA/HazMat.

Benefits

Full-time U.S. employees receive a comprehensive benefits program including medical, dental, and vision coverage; employer-paid life and disability insurance; flexible time off with generous company wide holidays; paid parental leave; an educational assistance program; commuter benefits, including bike share memberships for office based employees; and a company subsidized lunch program. International benefits are tailored to the region.

Pay

We offer competitive base compensation with bonus potential and generous early-stage equity. Your final offer will reflect your background, expertise, and expected impact. Expected Base Salary Range: $56,000 USD - $79,333 USD