Lab Operations and Support Consultant
What You’ll Do
- Provide in-person, remote, and on-call support for music technology equipment, A/V systems, DAWs, synthesizers, and more.
- Troubleshoot, maintain, and test software, hardware, and networked systems.
- Assist faculty and students during classes, labs, and events.
- Supervise, train, and mentor 30–45 student employees.
- Document processes, track equipment usage, and implement lab upgrades and projects.
Who You Are
- B.A. in Music Technology or related field with 1–2 years of experience in technical support.
- Skilled in DAW operation, audio production, MIDI, sound design, and A/V troubleshooting.
- Proficient with audio software (Pro Tools, Logic Pro, Ableton Live, Cubase) and hardware synthesizers.
- Strong communicator, organized, inclusive, and collaborative.
Why Berklee
At Berklee, creativity and innovation thrive. We’re student-centered, mission-driven, and committed to a workplace that values diversity, inclusion, and work-life balance. Employees enjoy professional development opportunities, a vibrant collaborative culture, and comprehensive benefits designed to support your growth and well-being.
Hiring Range
Hiring Range: $28.50 - $29.21 per hour; hourly rate dependent on relevant experience and education.
Total Rewards
Please visit the Total Rewards page to learn more about the benefits of working at Berklee.
Diversity, Equity, Inclusion & Equal Employment Opportunity
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions.
Contact Information
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
Employee Type
Staff