Lab Digitalization Specialist

About the role

The Regional Laboratory Digitalization Specialist enables dispersions and resins product and process development by serving as the regional lead for laboratory digitalization, LIMS user support, instrument integration, lab network hardware, and regional automation coordination. The purpose is to improve consistency, accuracy, validity, and usability of laboratory data while reducing manual effort, improving user acceptance, and accelerating capture, analysis, and transfer of experimental research information across regional laboratory sites.

Responsibilities

• Provide hands-on support for laboratory test methods, instrument integration, and material ingredient management.
• Support harmonized testing protocols and standard applications testing.
• Connect laboratory instruments and data streams to EDvantage, LabCup, or other approved systems to improve data quality and user acceptance.
• Support instrument integration, middleware connections, lab networking, and data capture.
• Serve as a regional application and user support contact.
• Coordinate Beta and Production LIMS updates, gather and communicate user feedback, advocate for desired upgrades, support UAT, and build a strong Key User Community.
• Evaluate hardware standards and emerging user interface approaches.
• Support troubleshooting of lab networking, instrument integration, and middleware connection issues while maintaining focus on reliability, cybersecurity, and data integrity.
• Act as a dynamic digitalization point of contact for scientists, technicians, method owners, automation specialists, IT partners, and external support teams.
• Maintain a wide network of enablers, develop citizen digitalization specialists in the laboratories, and build organizational awareness needed to work effectively across functions, sites, and global communities.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Chemistry, Chemical Engineering, or a related technical field.
• 5 years of relevant experience is required.
• Experience with laboratory integrations, laboratory informatics, scientific data systems, or instrument connectivity is preferred.
• Must have experience supporting laboratory digitalization systems, LIMS workflows, scientific applications, or instrument integration in a laboratory, pilot plant, manufacturing technology, or research environment.
• Experience with lab networking, hardware inventory, middleware, instrument connectivity, data acquisition systems, application user support, change coordination, and user acceptance testing is preferred.
• Experience translating user feedback into requirements, actionable resolutions, and practical implementation plans is required.
• Certification as a network engineer or comparable networking, infrastructure, automation, cybersecurity, or systems integration credential is desirable.

Skills

• Working knowledge of laboratory information management systems, scientific data capture workflows, instrument integration, middleware connectivity, and digital application support is required.
• Knowledge of lab inventory management and lab information management systems is preferred.
• Ability to communicate effectively with scientists, technicians, IT, automation engineers, method owners, and global digitalization teams.
• Ability to convert diverse user needs into practical solutions that improve data quality, user acceptance, and laboratory productivity.
• Strong organizational awareness, customer focus, collaboration, problem-solving, accuracy, integrity, and attention to detail.
• Highly organized, flexible, and capable of adapting to priority changes while maintaining reliable execution across multiple sites and topics.

Benefits

• Flexible work arrangements whenever possible.
• Highly competitive retirement savings plan with company match and investment options.
• Well-being programs that include comprehensive mental health support for you and your household family members.
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more).
• Back-up child and elder care with discount programs for families of all ages and stages.
• Mentoring and career development opportunities.
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens.
• Access to BASF wine cellar, employee discounts, and much more.

Relocation assistance may be available for eligible candidates if approved under applicable BASF policy and business requirements.