Lab Computing Analyst

About the role

The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.

Responsibilities

• Requirements Management and onsite Validation/Compliance support
• IT Consulting
• Customer Liaison
• Onsite Lab IT Support

Requirements

• Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests, Ability to troubleshoot complex instrument and technology issues, Strong oral and written communication skills, Ability to identify, track and complete tasks for multiple projects, Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code
• Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code

Qualifications

• Required Experience: Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical, at least 3 years of directly relevant experience, including at least 1 year in software development and testing, at least 1 year of experience in business requirement analysis and gathering, Demonstrated domain area knowledge, Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust, Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes, Clinical study planning & Data management, Lab Workflows, Chemical & Biologics material Management, Sample Management, Robotic Systems Integration & Qualification, Operations KPI and Metrics tracking
• Optional Requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820

Skills

• Operating System familiarity with at least 1 of the following: Unix, Windows, MVSS
• Software Methodology familiarity with: Object Oriented Programming, Structured Programming
• Software Development Process familiarity with: Waterfall, Agile
• Change Control Management and Risk Management
• Office Tools proficiency required in: MS Word, Excel, PowerPoint
• Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint

Benefits

About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling!

Equal Opportunity Employer

Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.