Lab Communications Specialist III-1

Responsibilities

• Execute against an integrated internal communications strategy that supports Lab-wide priorities, initiatives, and organizational goals.
• Serve as a primary point of contact for key partners across directorates, embedding within teams to develop strategic communications for high-priority initiatives, organizational change, and employee engagement opportunities.
• Develop and deliver clear, effective communications across multiple channels, including articles, events, videos, digital graphics, talking points, memos, and other materials that support Lab priorities.
• Identify, shape, and elevate compelling stories across the Lab—highlighting the people behind the work and operational excellence behind key programs and projects.
• Shape and produce internal video storytelling from concept to delivery, leveraging video as a key communications channel to connect employees to JPL’s missions, people, and culture.
• Organize and manage communication workflows, including scheduling releases, coordinating approvals, and ensuring consistency with JPL’s voice, tone, and standards.
• Monitor internal channels and feedback loops to assess effectiveness, ensure message clarity, and identify opportunities for improvement.
• Apply communications metrics and employee engagement insights to evaluate performance and inform continuous improvement of campaigns and content strategy.
• Leverage technology, tools, and AI to enhance communications effectiveness and employee experience.
• Aid in the execution of internal campaigns, events, and project rollouts in partnership with other Lab Communications team members, as needed.

Qualifications

• Typically requires a Bachelor’s degree in marketing, communications, journalism or related discipline with a minimum of 6 years of related work experience; or Master’s degree in similar disciplines with a minimum of 4 years of related work experience or PhD in similar disciplines with a minimum of 2 years of related work experience.
• Proven Exceptional project and stakeholder management skills with a proven ability to lead complex, multi-stakeholder initiatives in fast-paced, highly collaborative environments, demonstrating end-to-end ownership from concept through publication, including coordinating contributors, managing deliverables, and ensuring quality control.
• Strong verbal and written communication skills that support effective partnership and collaboration across multiple stakeholder groups, with a high level of attention to detail.
• Data-driven mindset with experience using analytics and employee feedback to inform strategy and measure effectiveness.
• Demonstrated knowledge of current industry trends to ensure messaging aligns with employee expectations and employer brand best practices.
• Prior experience working on an internal communications team.
• Experience in video production and graphic design.
• Experience using email and communications platforms, including Workshop.
• Knowledge of aerospace, research, technology, or similarly complex technical environments.

Benefits

• Health, dental, vision, wellbeing, and retirement plans.
• Paid time off.
• Rideshare.
• Childcare.
• Flexible schedule.
• Parental leave.

Pay

$94,536 - $124,592

Schedule

Full-time equivalent annual hiring range for this job in Pasadena, California.