Lab Assistant -Receiving and Processing Lab

About the Role

A Laboratory Assistant Non-Technical registers patients and specimens by validating and entering correct demographic and billing information, performs compliant order verification, orders lab procedures in the Laboratory Information System (LIS), and processes all types of patient specimens for testing in various laboratory sections.

Responsibilities

• Rotate between inpatient specimen receiving, outpatient registrations, and MGC/ICC specimen receiving.
• Work with Lab Technicians to ensure specimens are processed appropriately, including loading/unloading the automation line.
• Investigate automation line errors and specimen issues.
• Assist with department maintenance, including automation line, centrifuges, refrigerators, and freezers.
• Register patients and specimens following all outlined procedures.
• Receive, accession, and process all types of inpatient and outpatient specimens.
• Communicate professionally with physicians, management, staff, patients, families, and visitors of all ages (neonate to geriatric).
• Respond calmly and efficiently in crisis situations while managing the stress and demands of an active position.
• Demonstrate good interpersonal skills and work effectively as a team member.
• Make decisions and use appropriate judgment.

Requirements

• High School Graduate or equivalent.
• Intermediate level of computer knowledge and experience.
• Must be able to read, write, and speak English fluently.

Preferred Qualifications

• Prior laboratory experience or hospital registration experience.
• Knowledge of ICD-10 coding and insurance processes.