Lab Assistant II/Phlebotomist Fulltime Nights

About the role

Baylor Scott & White Medical Center - Sunnyvale is seeking a Laboratory Assistant/Phlebotomist to perform routine technical and clerical functions including specimen registration and billing, specimen receipt and distribution, and phlebotomy duties as assigned. The role includes performing CLIA waived laboratory tests, assisting in microbiology processing and plating specimens, and supporting point-of-care testing maintenance when needed. The position requires minimal supervision and the ability to prioritize STAT, ASAP, scheduled, and outpatient orders in a high-volume acute care hospital setting.

Responsibilities

• Consistently draw blood competently and expediently with minimal patient discomfort
• Record phlebotomy collection times on tubes and in the computer accurately
• Identify patients by comparing label information to the patient’s identification band before venipuncture
• Display courteous, professional manner toward patients, co-workers, nursing and medical staff
• Perform all aspects of patient care in an environment that optimizes patient safety and reduces medical/health care errors
• Label all test tubes according to procedure, log procedures, and file paperwork
• Know which tube type to use and the volume of blood needed for each test
• Follow Standard Precautions at all times
• Dispose of all sharps in rigid sharps containers
• Clean and supply venipuncture trays; maintain work areas; order supplies when needed
• Complete duties in a timely, efficient manner with appropriate prioritization of order types
• Seek guidance and direction as necessary
• Demonstrate team concept consistently
• Assist Medical Lab Scientists and perform clerical work when needed
• Follow policies and procedures for the Clinical Laboratory and the hospital
• Verify relevant data and process specimens ensuring appropriate handling, packaging, and shipping to designated laboratories per established protocols and specimen integrity requirements

Qualifications

• High school diploma or equivalent required
• Completion of phlebotomy training program required
• 1 year of laboratory experience required
• Basic laboratory computer / lab information system experience preferred
• Ability to read and communicate effectively in English; additional languages preferred
• Basic computer knowledge required
• Understanding of pre-analytical variables that affect laboratory specimens
• Correct application of laboratory medical terminology and measurements
• Organizational, planning, and prioritization skills to handle multiple tasks accurately and timely
• Problem-solving ability regarding questionable findings or concerns
• Capable of handling multiple priorities in a high-volume setting
• Service orientation with respect, courtesy, empathy, and warmth when communicating with patients and clients
• Ability to operate basic laboratory equipment, computers, and medical software
• Awareness of response to others using feedback, listening skills, verbal and non-verbal communication
• Teamwork skills contributing to departmental success
• Accurate data entry into medical software
• Attention to detail for verifying data and processing specimens per established protocols and specimen integrity standards

Benefits

• Modern office setting
• On-site café and coffee bar (payroll deduction available)
• Collaborative teams
• Team member engagement opportunities
• Competitive pay
• Benefits provided based on work assignment (Full-time, Part-time, or PRN)