Lab Accessioner
Eurofins Clinical Diagnostics · Fairfield, OH · 2 mo ago
On-siteCustomer ServiceFull-time
Essential Duties & Responsibilities
- Process and verify incoming sample packages, ensuring chain of custody and package integrity
- Accurately input and audit patient and contract information into the Laboratory Information System (LIS)
- Manage case assignments, track progress, and determine case resolution and closure
- Identifies complete and partial cases, following established procedures for processing
- Prepare and send final reports, chain-of-custody documents, and affidavits in a timely manner
- Input partial billing information
- Coinciding and providing service that is timely, effective, efficient, equitable, and client-centered
- Maintain productivity targets, ensuring timely case processing and resolution
- Prepare Affidavits
- Notarize case documents as required (limited)
- Collaborate with internal departments, including Laboratory Operations and Customer Service, to facilitate case resolution
- Attend team meetings and training sessions to stay updated on policies and procedures
- Flex to support DNA kit assembly and shipping duties, as needed
Qualifications
- One (1) to two (2) years previous data entry experience preferred
- High School diploma/GED required
- Ability to prioritize workload and meet production goals in a high-volume environment
- Computer literacy in Microsoft Office and typing skills are required
- Strong ability to multi-task while maintaining accuracy and compliance
- Strong problem-solving skills and ability to escalate issues effectively
- Knowledge of record-keeping and chain-of-custody protocols is a plus
- Self-motivated and the ability to work with minimal supervision; must also be able to work as part of a team
- Ability to manage multiple tasks and remain flexible to changing priorities
- Ability to maintain strict confidentiality of sensitive client information
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Communicating with others to exchange information
- Must be able to lift up to 15 pounds at a time
- Manual dexterity to handle, label, and file samples and paperwork
- Standing, walking, stooping, and kneeling to accomplish tasks and transport samples from accessioning area to Laboratory