Jobs · Customer Service · Ohio

Lab Accessioner

Eurofins Clinical Diagnostics · Fairfield, OH · 2 mo ago
On-siteCustomer ServiceFull-time

Essential Duties & Responsibilities

  • Process and verify incoming sample packages, ensuring chain of custody and package integrity
  • Accurately input and audit patient and contract information into the Laboratory Information System (LIS)
  • Manage case assignments, track progress, and determine case resolution and closure
  • Identifies complete and partial cases, following established procedures for processing
  • Prepare and send final reports, chain-of-custody documents, and affidavits in a timely manner
  • Input partial billing information
  • Coinciding and providing service that is timely, effective, efficient, equitable, and client-centered
  • Maintain productivity targets, ensuring timely case processing and resolution
  • Prepare Affidavits
  • Notarize case documents as required (limited)
  • Collaborate with internal departments, including Laboratory Operations and Customer Service, to facilitate case resolution
  • Attend team meetings and training sessions to stay updated on policies and procedures
  • Flex to support DNA kit assembly and shipping duties, as needed

Qualifications

  • One (1) to two (2) years previous data entry experience preferred
  • High School diploma/GED required
  • Ability to prioritize workload and meet production goals in a high-volume environment
  • Computer literacy in Microsoft Office and typing skills are required
  • Strong ability to multi-task while maintaining accuracy and compliance
  • Strong problem-solving skills and ability to escalate issues effectively
  • Knowledge of record-keeping and chain-of-custody protocols is a plus
  • Self-motivated and the ability to work with minimal supervision; must also be able to work as part of a team
  • Ability to manage multiple tasks and remain flexible to changing priorities
  • Ability to maintain strict confidentiality of sensitive client information

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer
  • Communicating with others to exchange information
  • Must be able to lift up to 15 pounds at a time
  • Manual dexterity to handle, label, and file samples and paperwork
  • Standing, walking, stooping, and kneeling to accomplish tasks and transport samples from accessioning area to Laboratory

Similar jobs

Lab Administrator

ExecutivePlacements.comSeattle, WA· 2 wk ago
Information Technologyapply on executiveplacements.com

Lab Administrator

Piper CompaniesDurham, NC· 1 mo ago
$65k–$75k/yrapply on careers.pipercompanies.com

Lab Administrator

Corden Pharma - A Full-Service CDMOBoulder, CO· 2 mo ago
Information Technologyapply on workforcenow.adp.com

Lab Administrator

Progress Medical LabsEnglewood, CO· 3 mo ago
Information Technology$45k–$60k/yrapply on progress-medical-labs-llc.careerplug.com