L1 - L2 - Data Center Field Installation Technician

About the role

NTT is a global Systems Integrator with Google as their primary customer. Google is building a large AI datacenter near Barber Lake, TX (by Colorado City, TX), approximately one hour west of Abilene. NTT is hiring several L2 Data Center Field Installations Technicians for this build. The L2 role executes and oversees in-rack installation activities of moderate complexity, including rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up. The technician works with greater autonomy, interpreting installation designs, validating work quality, and supporting troubleshooting during deployment. The primary objective is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. This role manages standard to medium-complexity installation tasks, guides L1 technicians, and resolves issues encountered during implementation.

Responsibilities

• Lead rack build and in-rack deployment activities based on design documentation
• Interpret rack layouts, elevation diagrams, and cabling schematics
• Perform and validate rack & stack activities for servers, storage, and network equipment
• Execute and verify structured cabling (fiber and copper), including basic testing/validation
• Install and validate power connections (single/dual feed, PDUs, load considerations)
• Implement and optimize cooling solutions:
  • Configure airflow best practices for DX-cooled environments
  • Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects
  • Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections
• Perform initial system bring-up activities:
  • Execute OS installation and basic configuration (in line with build standards and imaging processes)
  • Validate hardware functionality (POST checks, BIOS/firmware baseline verification)
  • Perform basic network connectivity checks where required
• Conduct post-installation quality assurance:
  • Verify installations against design specifications and checklists
  • Perform cable, power, and labeling audits
  • Validate airflow and cooling setup (DX and D2C)
  • Identify and remediate defects or escalate issues
• Identify and resolve installation issues, escalating when required
• Support and guide L1 technicians on best practices and procedures
• Coordinate with project teams, engineering, and operations for smooth delivery
• Update documentation and report installation progress and deviations

Health & Safety Responsibilities

• Ensure compliance with all data center safety standards, permits, and procedures
• Actively promote safe working practices and intervene in unsafe situations
• Apply electrical safety awareness when working with powered equipment and PDUs
• Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response)
• Ensure proper use of PPE by self and supporting team members
• Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections)
• Maintain high standards of housekeeping and workspace safety
• Report and escalate hazards, incidents, and non-compliance issues

Requirements

• Proven experience in data center installations or similar hands-on technical role
• Strong understanding of rack infrastructure, server, storage, and network hardware
• Proficiency in structured cabling (fiber and copper) and cable management best practices
• Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts)
• Working knowledge of cooling methodologies:
  • DX airflow management within racks
  • Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation)
• Experience with system deployment activities:
  • OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools)
  • Basic BIOS/firmware configuration and hardware validation
  • Familiarity with post-install validation and quality assurance processes
• Ability to read and interpret technical drawings, schematics, and MOPs
• Strong troubleshooting and problem-solving skills during installations
• Ability to work independently and guide junior technicians
• Good understanding of health and safety regulations in data center environments
• Physically capable of performing installation tasks in demanding environments

Skills

• Data center operations
• Rack and Stack
• Cooling (DX and direct-to-chip liquid cooling)
• Low voltage systems
• Cable installation and management
• Equipment installation

Job Type & Location

This is a Contract position based out of Colorado City, TX. The role is fully onsite.

Schedule

This is shift work with 1–2 L2 technicians per shift:

• First shift: 7:00 am – 4:00 pm
• Second shift: 3:00 pm – 12:00 am
• Third shift: 11:00 pm – 8:00 am

Pay and Benefits

The pay range for this position is $30.00 – $48.00 per hour. Individual compensation within this range depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other job-related factors.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change. If eligible, the following benefits may be available for this temporary role:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave