L&I Worker’s Compensation Adjudicator 4, Unit Lead

About the role

The Department of Labor and Industries is seeking a Workers’ Compensation Adjudicator 4 (WCA4), Unit Lead to contribute to the economic well-being of the state by providing impartial oversight and expert services to the self-insured community.

Responsibilities

• Manages and adjudicates a caseload of complex protests made by injured workers, physicians, self-insured employers or their attorneys, from decisions involving entitlement to benefits, jurisdictional matters, and contested determinations.
• Issues legal orders resolving protests and composes letters of explanation.
• Coaches and mentors unit claim managers, including trainees, to ensure compliance of production and quality standards.
• Acts as a technical resource for the claims unit.
• Prepares briefing papers for the Director to make decisions for benefits on Over-Seven re-opening applications and requests for Waiver of Overpayments.

Qualifications

• Bachelor’s degree AND Three (3) years of experience in adjudicating workers’ or crime victims’ compensation insurance claims, or adjudication of time-loss payments OR Successful completion of the Department of Labor and Industries Workers’ Compensation Adjudicator 2 Apprenticeship program AND One (1) year of experience as a Workers’ Compensation Adjudicator 3 OR Equivalent education/experience.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Desired Abilities

• The ability to manage time, prioritize work to best accomplish the workload and manage the work schedule.
• Excellent written and verbal communication skills.
• The ability to apply critical reasoning skills.
• The ability to take action to manage difficult people.
• The ability to effectively communicate with and assist difficult people.
• The ability to be a team player with a positive attitude and ability to build rapport.
• The ability to use personal computers and software, i.e., MS Word and EXCEL.