L&D Technician

About the Role

In the role of Learning & Development (L&D) Technician in Golden, Colorado, you will be part of the Human Resources team. You will develop and provide learning resources (standard operating procedures and job aids) for manufacturing operations equipment technicians, operators, and crafts. You will be heavily involved in e-learning content and managing the Learning Management System (LMS), including managing employee and contractors’ user profiles and assigning required training.

This position reports to the Manager, L&D and works closely with the L&D Specialist and subject matter experts (SMEs) within the brewery to translate technical information into understandable written documents and e-learning courses. You will update and record the completion of training and maintain Skills Competency Acquisition Process (SCAP) data and learning management systems. There may be times you are required to work “off shift” to best collaborate with brewery SMEs.

Responsibilities

• Work with SMEs and leaders to review duties per equipment operations position, update pre-existing standard operating procedure documentation, job aids, and training materials, and create new documentation where needed for employees to complete their duties successfully.
• Provide on-the-job training (OTJ) as assigned, based on current capabilities and skills.
• Upload and update documentation or information in the Document Library and periodically inventory documentation for relevancy.
• Participate in L&D-related assessments, meetings, or projects as assigned.
• Manage the Learning Management System (LMS), including training employees on accessing information from the LMS, SharePoint, and other learning repositories, assigning courses to employees, uploading/updating and recording completion of training, generating/scheduling/creating reports, partnering with GBS to provide troubleshooting expertise to users, executing day-to-day LMS activities, and participating in LMS change management/governance meetings as necessary.
• Serve as the brewery contractor and contingent worker liaison, supporting contractor training and security requirements through the LMS.
• Design, create, and post slides for Brewery comms digital screens.

Requirements

• High school diploma/GED.
• 1-3 years of experience in learning and development or technical writing.
• Knowledge of packaging, brewing, customer service, or utilities.
• Ability to work independently with little supervision in a deadline-driven environment while managing multiple, competing priorities and maintaining attention to detail.
• Proficiency in Microsoft Suite products, SharePoint, and e-learning software, with the ability to generate reports and customize data imported from a learning management system (LMS).

Skills

• Ability to complete complex projects quickly and adeptly with an understanding of business priorities.
• Creative problem-solving and process efficiency improvement.
• Strong relationship-building and collaboration skills to achieve desired outcomes.
• Accountability for results, acting with integrity and honoring commitments.
• Thirst for learning and helping others grow.
• Alignment with our core values.

Benefits

• Engagement with a variety of Business Resource Groups, providing volunteer opportunities, leadership experience, and networking.
• Career growth and development centered around First Choice Learning opportunities.
• Access to brand clothing and swag, top events, and free beer and beverages.
• Work within a fast-paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences.
• Commitment to People and Planet with stretch goals around key priorities, including community impact through charitable donations and volunteerism.