L&D Program Manager (Core Manager Development)

About the role

The Learning & Leadership Development Program Manager (Core Manager Development) is responsible for architecting, executing, and scaling UCSF’s core manager development programs. Reporting to the Director of Learning & Leadership Development, this role serves as a strategic L&D partner and program owner, working directly with campus and health system leadership, HR Business Partners, and client groups to cultivate the essential mindsets, behaviors, and skills needed for successful managerial leadership at UCSF.

This position oversees the entire program lifecycle: leading stakeholder intake, conducting diagnostic needs assessments, designing engaging evidence-based curricula, facilitating cohort-based learning, and measuring long-term organizational impact. By blending strategic consulting, instructional design, dynamic facilitation, and data-driven evaluation, the Program Manager ensures that UCSF managers are fully equipped to lead high-performing, inclusive teams and navigate organizational complexity.

Responsibilities

• Architect, execute, and scale UCSF’s core manager development programs.
• Serve as a strategic L&D partner and program owner, collaborating with campus and health system leadership, HR Business Partners, and client groups.
• Lead stakeholder intake and conduct diagnostic needs assessments to identify skill gaps and business needs.
• Design evidence-based curricula grounded in adult learning theory and behavioral change models.
• Facilitate cohort-based learning experiences, engaging diverse audiences and fostering psychological safety.
• Measure long-term organizational impact through qualitative and quantitative evaluation metrics.
• Define key performance indicators (KPIs) and articulate program value to executive stakeholders.
• Build trust and collaborate effectively with HRBPs, faculty, clinical leaders, and staff across all levels.

Requirements

• Bachelor’s degree in Organizational Development, Adult Education, Industrial/Organizational Psychology, Human Resources, or a related field; or an equivalent combination of education and experience.
• 5+ years of directly related experience in executive facilitation and leadership development.
• Proven track record of building and launching leadership or manager development programs from zero-to-one in a complex, matrixed environment (higher education or healthcare experience strongly preferred).
• Strong client-facing intake and organizational diagnostic skills, with the ability to ask probing questions and translate business needs into targeted learning solutions.
• Exceptional group facilitation, presentation, and coaching skills, with demonstrated ability to engage diverse audiences and manage group dynamics.
• Deep knowledge of adult learning theory, curriculum mapping, behavioral change models, and instructional design frameworks.
• Ability to define KPIs, analyze evaluation metrics, and articulate program value to executive stakeholders.
• Outstanding interpersonal skills with a proven capacity to build trust, influence without authority, and collaborate across all levels.

Preferred Qualifications

• ICF Associate Certified Coach (ACC), Professional Certified Coach (PCC), or equivalent recognized coaching credential.
• Certified Professional in Talent Development (CPTD), Associate Professional in Talent Development (APTD), or Senior Professional in Human Resources (SPHR/SHRM-SCP).
• Advanced degree in Organizational Development, Adult Learning, HRD, or Business Administration (MBA).

About Us

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. UCSF brings together the world’s leading experts in nearly every area of health and is home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging, and stem cells.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence—also known as our PRIDE values. UCSF is committed to equity—both in how we deliver care and in our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.

Pay

The final salary and offer components are subject to additional approvals based on UC policy. Placement within the salary range is dependent on factors including work experience and internal equity within this position classification at UCSF. For positions represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: UCNet Benefits.