L'Avenue Server

About the role

As a Restaurant Server, you are the face of the L’Avenue dining experience. You will deliver warm, sophisticated hospitality by combining deep menu knowledge with flawless table service. Your ability to multitask with grace ensures every guest enjoys a premium, memorable meal that reflects our luxury brand standards.

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Responsibilities

Luxury Guest Service & Order Execution

• Gracious Hospitality: Managing table pacing and interacting with guests in a highly attentive, professional, and sophisticated manner.
• Epicurean Expertise: Utilizes a comprehensive knowledge of the food menu, including preparation methods, ingredients, and culinary terminology to describe dishes, articulate daily specials, and handle dietary restrictions.
• Beverage Craft & Pairing: Leverages a strong foundational knowledge of premium wine, beer, and spirits to offer tailored pairings and execute flawless technical beverage service procedures.

Station Operations & Maintenance

• Service Readiness: Executes all pre-shift, post-shift, daily, and weekly side-work duties as assigned by the management team.
• Table Settings: Follows strict brand guidelines regarding the proper order of service, ensuring correct placement of fine china, luxury glassware, and flatware based on the kitchen ticket.
• Upkeep: Cleans, sanitizes, and maintains server workstations and active dining areas to guarantee a spotless floor environment.
• Physical Setup: Assists with the physical mechanics of the dining room when necessary, safely moving or lifting service objects (e.g., tables, chairs, and highchairs).

Financial Oversight & Professional Standards

• Financial Integrity: Adheres strictly to established accounting procedures for all guest transactions, accurately managing split checks and all authorized payment methods within the POS system.
• Team Synergy: Actively participates in daily pre-shift meetings to review daily covers, VIP reservations, and culinary updates.
• Luxury Standards: Maintains the highest level of personal hygiene and luxury presentation standards, including a clean, pressed uniform and professionally groomed hair and nails to eliminate any risk of food contamination.

Schedule & Shift Integrity

• Arrives to the workstation on time, fully dressed in proper uniform, and prepared to work with the tools necessary to perform daily duties.
• Exercises absolute integrity with scheduling by punching in/out accurately for all shifts and coordinating timed meal breaks seamlessly with the floor team.
• Follows established restaurant procedures for any schedule or shift changes, and coordinates all time-off requests proactively with management, placing the operational needs of the restaurant first.

Qualifications

• Comprehensive knowledge of food menu preparation methods, ingredients, and culinary terminology
• Strong foundational knowledge of premium wine, beer, and spirits for pairing and technical beverage service
• Ability to execute flawless table service following strict brand guidelines for fine china, luxury glassware, and flatware placement
• Proficiency with POS systems for guest transactions, split checks, and authorized payment methods
• Commitment to luxury presentation standards: clean pressed uniform, professionally groomed hair and nails
• Reliability in schedule adherence: on-time arrival, accurate punch in/out, proactive coordination of time-off requests
• Physical ability to safely move or lift service objects (tables, chairs, highchairs) and maintain dining room setup
• Ability to multitask with grace in a fast-paced luxury dining environment

Benefits

Opportunity to work in a dynamic fast-paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate.

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• Employee discount

Pay

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.