KYC Analyst

Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Our solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors—including nine of the top ten PEI-ranked firms worldwide—Ontra helps firms focus on what’s important.

About the role

Ontra is seeking a KYC Analyst, reporting to our Managing Director, KYC, on our KYC Team. We're looking for someone excited to support Private Investment firms' Know Your Customer (KYC) needs, both screening and reverse KYC, to help them facilitate loan closings, counterparty onboarding, and ongoing refreshes. If you have a strong background in KYC processes, know the rules, regulations, and market norms, and have exceptional organizational and KYC diligence skills, we’d love to get to know you.

For this role, we are currently only hiring candidates based in the United States, prioritizing those in the US Eastern and Central Time Zones.

Responsibilities

• KYC Screening: Complete KYC Screening/Onboardings in accordance with customer-specific compliance playbook
• Reverse KYC: Respond to incoming KYC/due diligence requests from banks, lenders, and counterparties on behalf of Private Investment firm clients
• Customer Relationships: Support Private Investment firms regularly, learning their policies and ways of working
• Customer Communication: Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment

Requirements

• 2+ years of experience as a KYC professional or paralegal
• Prior KYC/reverse KYC experience at a bank or a private equity fund
• Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience
• Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination
• Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality

Benefits

• Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
• Various options for medical, dental, and vision insurance

Pay

Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range for this role is $83,330 - $116,600. Some positions may be eligible for additional compensation, such as commission, variable compensation, profits interest units, or other equity-based compensation.

Schedule

• Occasional travel is required, including typically at least twice per year to attend team and larger group offsites for in-person collaboration. For some roles, additional travel may be required based on business need.