KUMDC5910182 -- Systems Administrator

Minimum Qualifications

• Minimum 5 years of IT work experience in systems administration, enterprise platform administration, IT service management (ITSM) platforms, workflow automation technologies, or enterprise SaaS platforms.
• Minimum 4 years of experience with SQL, data management, reporting, system integrations, and data exchange technologies.
• Minimum 3 years of experience defining procedures for monitoring, evaluating, diagnosing, and establishing work plans to resolve platform and system issues.
• Minimum 3 years of troubleshooting complex hardware, software, network, identity management, platform administration, and application integration issues.
• Proficiency with ServiceNow administration, user and role management, workflow configuration, catalog management, incident/problem/change management processes, and platform governance.