Knowledge & Research Services Manager
O'Melveny & Myers LLP · Dallas, TX · 1 mo ago
MarketingFull-time
About the role
O’Melveny is looking for a dynamic and proactive Knowledge & Research Services Manager to join our team in one of our Texas offices. This position manages all aspects of legal research and library services for assigned office(s), ensuring attorneys, paralegals, and business professionals receive timely, high-quality research support aligned with client and firmwide needs.
Responsibilities
- Responsible for the effective performance of all knowledge and research services within assigned office(s).
- Supervise Research Analysts and provide ongoing professional development and support.
- Provide excellent customer-focused research services to attorneys and staff, encompassing corporate filings, transaction lists, data and precedents, company and competitive intelligence, biographical materials, regulatory materials, secondary discussions of cases, statutes, rules, accounting materials, docket filings, expert witness materials, litigation analytics and other topics as submitted to our virtual research system.
- Advise attorneys and business professionals on the effective use of AI-assisted research tools (e.g., Westlaw Deep Research, Lexis Protégé, Harvey AI, Microsoft Copilot); evaluate and validate AI-generated research outputs to ensure accuracy and professional responsibility compliance.
- Monitor legal, regulatory, legislative, patent, and industry developments using alerting platforms to deliver proactive current awareness to attorneys and practice groups.
- Collaborate with Electronic Resources team to test, evaluate, and make acquisition recommendations on new electronic products and platforms.
- Work with Senior Knowledge Services Manager to meet office budget requirements.
- Coordinate technical services operations including invoice processing, new resource onboarding, and coordination with vendors on access and troubleshooting.
- Perform other duties and responsibilities as assigned.
Qualifications
A JD, MLS, or MLIS is required. Six years of research experience in a legal environment is preferred, as is supervisory experience.
Skills
- Ability to provide excellent client service and work as a team with other KRS staff to develop and implement new technologies and innovations.
- Expertise with standard legal resources, such as Lexis, Westlaw, Bloomberg Law, WK Intelliconnect, Pacer and other related subscription services.
- Ability to work under time constraints and in a high-pressure environment.
- Excellent written and verbal communication skills, with attention to accuracy and detail.
- Strong organization skills, adept at multi-tasking and prioritization.
- Availability to address urgent staffing needs that arise after hours and occasional weekends or holidays.
Benefits
We offer an excellent salary and benefits package.