Knowledge Management Communications Manager Senior

About the role

Amentum is seeking an experienced Knowledge Management Communications Manager Senior to support the DHS/ICE Camp East Montana contract in El Paso, TX.

The Knowledge Management Communications Manager Senior oversees program objectives to ensure positive, timely, unified interactions with Amentum, ICE/DHS and government representatives while facilitating organization-wide knowledge sharing through information management, distributed publications, customer feedback, and operational improvements.

Responsibilities

• Oversee and monitor program-wide communications with high-ranking and government officials to ensure a timely and unified message, seamless exchange of information, resolution of issues, responsiveness to customer feedback, and implementation of communication improvements.
• Develop and plan the structure and content for a program-wide database of cost-saving initiatives, lessons learned, and improvements implemented to use in CPAR and Amentum Board of Directors evaluations, leadership reports, management decisions, and corrective action plans.
• Establish goals and metrics to strengthen customer relationships through improved frequency, documentation, and tone of communications.
• Provide direction for communication managers and staff submitting information in support of improved communication and knowledge management initiatives and CPAR evaluations and BoD meeting/briefings.
• Evaluate field communication and metrics reports, assess program relationships with government entities, and prepare briefings for senior and corporate leadership.
• Manage employee suggestion program to promote participation, assess submissions, and coordinate the leadership review, response, implementation, recognition, and rewards for participants.
• Serve as Executive Editor for program-wide monthly newsletter, managing content, submissions, and distribution.
• Support the Knowledge Management Senior Director and guide field office staff regarding development and execution of knowledge management team planning, coordination, and delivery of findings and recommendations.
• Perform other duties as assigned.

Qualifications

• Minimum ten (10) years of experience in a combination of proposal development, remote field operations, business development, program planning and development, and/or team management on government contracts or programs.
• Ability to manage government reviews and inquiries, develop metrics, draw conclusions, and prepare comprehensive reports and white papers.
• Strong understanding of US government contracts and customers.
• Capable of problem-solving in fast paced, time critical environments.
• Proficient in Microsoft Office software with emphasis in Excel, PowerPoint, and SharePoint.
• Knowledge of research methodologies and principles.
• Strong organizational skills and excellent interpersonal, verbal, and written communication skills.
• Skill in supervising personnel including delegating responsibility, training, discipline, and evaluating performance.
• Must be able to obtain and maintain facility credentials/authorization.
• US Citizenship is required for facility credentials/authorization at this work location.

Education: Bachelor’s degree in business management, or associated discipline; two (2) years of experience in related field may be substituted for each year of the four (4) years of college.

Location and Work Environment

This is a HYBRID role, when on-site you will report to Camp East Montana (CEM), El Paso, TX. This is a full-time position in a dynamic, 24/7 operational environment subject to evolving priorities and potential high-visibility scrutiny.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance