Kitchen Worker

About the role

The Kitchen Worker is responsible for maintaining the resort kitchens, ensuring cleanliness, sanitation, and efficient operation of kitchen equipment, dining ware, and food preparation areas.

Responsibilities

• Ensure all dining ware, kitchen equipment, kitchen surfaces, and floors are clean and sanitized throughout the outlet.
• Break down china, glass, silver, and Queen Mary's during and after events; sort and clean all dishes, silverware, glasses, utensils, and ashtrays.
• Transport food from Banquet Kitchen, Pastry, and Garde Manger to Banquet rooms; transport dirty dishes from event areas back to cleanup kitchen area.
• Assist with dish-up during setup, service, and teardown, and perform other duties as assigned by the Director of Catering or Stewarding Management.
• Empty, wash, and return waste receptacles throughout the outlet.
• Break down and organize cardboard boxes for recycling.
• Operate mechanical vehicles for transporting large bins of product under strict safety guidelines.
• Keep wash area and mop closets clean and organized.
• Assist with any special cleaning projects as assigned.
• Adhere to safe handling, usage, and storage requirements of all chemicals; notify manager when items need replenishing.
• Participate in pre-shift meetings.
• Address major odors and safety issues, such as broken glassware and spills, promptly.
• Take corrective action and notify management of facility, equipment, or safety hazards.
• Maintain a clean, sanitized, and safe working environment in all food and beverage areas.
• Maintain the proper operation of cleaning equipment and dish machines daily.
• Adhere to Resorts World company guidelines as stated in the team member training manual and handbook.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job-related operational tasks, duties, and review of company documents.
• Perform other duties as assigned.

Requirements

• Ability to read and understand safety rules, operating and maintenance instructions, and procedure manuals.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to fully understand and adhere to company and department rules, regulations, policies, and procedures.
• Ability to work varied shifts, including nights, weekends, and holidays.
• At least 18 years of age.
• Proof of eligibility to work in the United States.
• Food Handler Card (position-required license).

Qualifications

• At least six months of experience in Stewarding or a similar heavy-duty cleaning field.
• Preferred: Knowledge of Material Safety Data Sheets (MSDS).
• Preferred: Previous experience in a high-volume establishment.
• Preferred: Previous experience working in a large, luxury resort setting.

Physical Demands

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Constant contact with employees and management.
• Able to communicate effectively in English with the management team and team members.
• Stamina to work 40 hours per week, with the possibility of overtime when needed.
• Flexible schedule, able to work different shifts.
• Possible job hazards include slips, trips, falls, burns, cuts, and strains.
• Must be able to reach, lift, stoop, bend, and perform extensive standing and walking (including stairs) throughout shift.
• Ability to use hands for operating office equipment, including computer systems.
• Ability to talk and hear for phone correspondence.
• Prolonged standing and mobility.
• Bending and reaching.
• Transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to push and/or pull file cabinet drawers weighing up to 5 lbs.
• Ability to distinguish letters, numbers, and symbols.
• Ability to comply with policies, procedures, daily memorandums, chemical labels (SDS), and other instructions.

Core Responsibilities

• Everyone is an Ambassador: Treat the property like your own home; ensure no one gets hurt, everyone feels secure, the environment is clean, and guests get what they need.
• Everyone works in Safety: Address safety concerns by correcting them or notifying the appropriate department or individual.
• Everyone works in Security: Report security concerns by notifying the appropriate department or individual if you "See Something."
• Everyone works in EVS: Pick up trash on the floor; notify the appropriate department for larger messes.
• Everyone works in Guest Experience: Assist guests with a smile; notify the appropriate department if more assistance is needed.