Kitchen Supervisor

About the role

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

The Shepherd Hotel is a warm, purpose-driven boutique hotel located in the heart of downtown Clemson, South Carolina — steps from Clemson University, one of the South's most celebrated academic and athletic communities. But The Shepherd Hotel is far more than a place to stay. Its mission is to positively impact the lives of others — and that mission is woven into every aspect of the property, from its thoughtfully designed spaces and rotating gallery of artwork created by local and global artists to the extraordinary team that brings its hospitality to life every day.

At the heart of The Shepherd Hotel's purpose is its partnership with ClemsonLIFE — Clemson University's nationally recognized Inclusive Postsecondary Education program that prepares young men and women with intellectual disabilities for competitive employment and independent living. Close to 30 percent of The Shepherd Hotel's staff are current students or graduates of the ClemsonLIFE program, and the hotel also employs community members with disabilities who have found a professional home and a career in hospitality here.

As a Kitchen Supervisor at The Shepherd Hotel, you won't just be leading a kitchen team — you'll be contributing to a mission that is changing lives, one shift at a time. White Lodging is proud to manage The Shepherd Hotel — a partnership that reflects a shared belief in the power of hospitality to create opportunity, build community, and transform lives.

Responsibilities

• Open or close the kitchen at The Shepherd Hotel — ensuring smooth shift transitions, consistent adherence to culinary standards, and a guest-ready kitchen environment at every service period
• Implement, maintain, and monitor White Lodging Way (WLW) processes across all back-of-house kitchen operations — upholding the operational standards that define a high-performing hotel kitchen
• Lead, train, and mentor a diverse culinary team — including ClemsonLIFE students and community members with disabilities — developing associates at every level and building a kitchen culture of inclusion, accountability, professionalism, and continuous improvement
• Ensure all cooking procedures and recipes are executed consistently — maintaining the food quality and presentation standards that define the guest dining experience at The Shepherd Hotel
• Support the achievement of department financial goals, associate engagement survey (AES) goals, and guest satisfaction targets — contributing to the overall operational and financial performance of the hotel kitchen
• Maintain a safe, clean, and organized kitchen environment in full compliance with White Lodging food safety standards, HACCP procedures, and South Carolina health department regulations

Requirements

• At least one year of experience in a culinary leadership role — Kitchen Supervisor, Lead Cook, or senior line cook experience in a hotel, restaurant, or high-volume kitchen environment required
• Strong leadership skills with a genuine focus on team development, coaching, and accountability in a fast-paced hotel kitchen environment
• Fluency in all core cooking procedures and techniques — with the ability to execute and teach a wide range of culinary skills to a diverse kitchen team
• A natural ability to teach, coach, and motivate a diverse culinary workforce — including associates with intellectual disabilities — with patience, encouragement, and genuine care for each team member's growth and success
• A genuine alignment with The Shepherd Hotel's mission of positively impacting the lives of others through hospitality — you understand that leading this kitchen team means contributing to something much larger than the plate
• Self-motivated with a strong work ethic and an unwavering commitment to food quality, kitchen safety, and culinary excellence at The Shepherd Hotel
• Physical ability to stand and work on your feet for up to 10 hours per shift and lift up to 35 pounds in an active hotel kitchen environment

Benefits

• Advanced scheduling with easy shift swapping via our app
• DailyPay — get paid when you need it
• Unlimited employee referral bonuses
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market
• Full-time associates also receive:
  • Medical, dental, and vision insurance — starting day 1
  • Life and disability insurance
  • Paid parental leave
  • Employee Assistance Program (EAP)