Kitchen Supervisor

The Kitchen Supervisor reports to the Culinary Manager, working closely with the location Hospitality Management, and is responsible for successfully overseeing the day-to-day operations of the pizza kitchen and its team members. In addition to working hands-on in the kitchen daily, this role is responsible for handling scheduling, call-outs, employee relations, and acts as a communication liaison between the location’s pizza operations and the Culinary Manager, as well as a representative of the Pizza team within the location, as it relates to Retail and Event operations. This person will help carry out our overall mission to make the best beverages, and now pizza, in the world and to serve our products in the most friendly and memorable environment possible. This position is full-time, based in our Sandwich location, and requires availability during peak business hours, including nights, weekends, holidays, and specil events. The starting base pay range for this position is $25-28 hourly. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and relevant education or training. Compensation is only one component of the total rewards package, as this role is eligible for participation in the company bonus program and a robust benefit and perks package. As a Kitchen Supervisor, you will be responsible for the following: Preparing high-quality pizzas according to Tree House standardized protocolsCoordinating kitchen staff schedules in tandem with the Culinary Manager, adjusting as necessary based on operational needs including event bookings and concertsProviding guidance and feedback to Pizza team members to ensure the Pizza program is fulfilling expectations as set forth by the Culinary ManagerCommunicating any areas of concern or pertinent information and feedback for the Culinary Manager regarding the pizza operationsHandling day-to-day staffing, operations and employee relations, escalating to the Culinary Manager and Human Resources as neededTroubleshooting staffing levels, including finding coverage when there are call-outs if neededIn partnership with the Culinary Manager, Conducting reviews and check-ins with Pizza team members, evaluating performance and growth and providing regular feedback as well as disciplinary actions when necessaryWork alongside the Lead Pizza Makers to ensure the quality of the Tree House pizza SOP, as it relates to variable conditions at your respective location, including but not limited to ingredient sourcing and trialing, cooking methodologies, kitchen conditions, and customer volumeEnsuring training of Pizza Prep Cooks and Pizza Makers based on Tree House processes and SOPs in the kitchenDelegate tasks to Pizza staff, from food preparation to stocking and cleaningSet the standard for communication and teamwork of the Pizza team internally as well as externally with the Retail and Leadership teams of Tree HouseEnsuring pizzas going out are consistent and meeting Tree House standards with regards to taste, quality, presentation and timelinessCommunicating with retail management and staff of any changes to the menu as neededBeing aware of ingredients in products that would need to be communicated to customers in the case of any potential food allergiesMonitoring inventory and notifying management of low stock levels as necessaryPerforming other kitchen duties as needed Minimum Qualifications Minimum one year of supervisor experience in a professional setting requiredPrevious work experience as a Pizza Maker in a professional setting requiredAbility to commit to consistently working at least two closing shifts per week and two of the three weekend days once our hours are expanded (Friday, Saturday, Sunday)A food handler’s license is preferredHands-on experience with preparing pizza doughsFamiliarity with professional brick or stone ovenProven food preparation and food handling experience, including manual dexterity in operating cutting tools and kitchen utensilsWorking knowledge of proper food handling proceduresThe ability to follow standardized recipesThe ability to work in a fast-paced environmentThe ability to work in a teamExcellent communication skillsExceptional customer service skills Benefits and Perks! Health Insurance covered 100% in full for employees, spouses and their dependentsDental Insurance, with company contribution Vision InsuranceWellness Reimbursement EAP (Employee Assistance Program)Pet InsuranceCompany paid Life and AD&DFlexible Spending Account and/or Dependent Care AccountComplimentary nutrition consultations401K with company match, 100% vested starting at enrollment Front loaded paid vacation bankBirthday paid day offThree personal days per year40 hours of sick time per yearPaid volunteer hoursAnnual Employee Benefit Card: preloaded $750 credit for Beer, Merch or other products Discount of 50% on most products for personal use3 free drafts and 2 free crew cans per shift3 free drafts per guest for your immediate family when visiting2 items per year embroidery benefit At Tree House, we work as a team and we work very hard. . . with purpose and intent. We do not cut corners and we do not take the easy route. We encourage dissent, critical thinking, and an ongoing desire to improve. Our goal is to make the best beverages in the world and to serve them in the most friendly and memorable environment possible - that is our obsession, and that is what drives us to do what we do. Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.