Kitchen Services Worker I

About the role

The Worcester Recovery Center and Hospital (WRCH) under the Department of Mental Health (DMH) is seeking qualified Kitchen Services Worker to prepare and serve food, adhering to therapeutic diets. Kitchen Services Worker are responsible for preparing and/or building food items while providing customer service and adhering to food safety, food handling, and sanitation procedures. The incumbent is responsible for assembling, delivering and retrieving patient meal trays and working in the dish room, cleaning equipment and dishware.

Schedule

Full-time, 40 hours/week, 11:30 AM - 8:00 PM, with Wednesday and Thursday as the days off.

Responsibilities

• Assembles food, beverages, and service ware for the tray line and cafeteria following instructions on diet cards.
• Prepares and cooks simple dishes such as sandwiches, salads, soups, etc.
• Inspects assigned areas to determine that work has been performed according to established procedures.
• Cleans surfaces including floors, interior walls, ceilings, windows, and furniture by sweeping and mopping, using appropriate supplies and equipment.
• Delivers and returns food, beverages and service ware to and from the units and cafeteria.
• Prepares and breaks down dish room, scrapes dishes, operates dish machine, cleans dish room and dishware according to procedures.
• Adheres to all hospital dietary policies and procedures regarding food service sanitation and safety.
• Communicates in a polite manner with consumers and staff.

Qualifications

• Working knowledge of the approved sanitary methods and procedures for the care and use of dining room equipment.
• Experience utilizing the materials and procedures used in handling, preparation and cooking of simple dishes on a large scale.
• Ability to work with physically, mentally or emotionally patient populations.
• Competent in following simple oral or written instructions.
• Physical ability to perform the manual tasks assigned.

Preferred qualifications

• Prior food service experience
• Given the population served, bilingual or multilingual fluency.

Working conditions

While performing the duties of this job, the incumbent is frequently required to stand, talk, hear, walk, sit, push/pull, and lift.

About Worcester Recovery Center and Hospital

Located on over 20 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient, and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations. WRCH provides inpatient services to 290 adults and 30 adolescents, inclusive of a Deaf Inpatient Mental Health Service program for 10 patients.

DMH mission statement

The Department of Mental Health assures and provides access to services and support to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.