KITCHEN PLACE/LEAD CLERK

About the role

Plan, order, and organize merchandise within the Kitchen Place Department. Train, coach, and direct associates in this area while performing production and customer service functions to maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Build sales and profits for assigned Kitchen sections.
• Maintain proper inventory levels to maximize sales and profits.
• Handle pricing and display of all merchandise.
• Merchandise end caps, power wings, mission tables, vignettes, and cross-merchandising within the assigned Kitchen section.
• Maintain proper signage, tags, and promotional materials for the assigned Kitchen section.
• Implement and maintain all new planograms within the assigned Kitchen section.
• Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions with promptness, tact, calmness, courtesy, and professionalism.
• Use the Magic System to manage ordering, replenishment, and proper accounting of product received and balance on-hand information.
• Coach and train associates in effective merchandising techniques, customer service, product presentation, and promotional activities.
• Implement company programs and adhere to policies and procedures, particularly in safety and sanitation.
• Communicate and interact with employees and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies.
• Keep floors, shelves, and Kitchen areas clean and up to sanitary standards.
• Execute the Marketplace Sales Plan 100 percent.
• Stay updated on all new planogram revisions, Marketing Bulletins, and communications.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Perform the essential functions of this position with or without reasonable accommodation.

Requirements

• Willingness to work weekends and holidays.
• Understanding of all key components of department operations.
• Ability and desire to promote, communicate, and implement company initiatives and process improvements positively.
• Demonstrated ability to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Tactful and calm handling of stressful situations, ensuring a positive impression on associates and customers.
• Skills in effective production, merchandising, and customer service related to merchandise sales.
• Effective written and verbal communication skills.
• Qualified to operate power machinery and work with various job tools.

Desired Qualifications

• Grocery retail work experience.
• Past work record reflecting dependability and integrity.