Kitchen Associate

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. With 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office in Warrensville Heights, Ohio, Heinen’s is an associate-first company that emphasizes quality of life through competitive compensation, professional development, paid time off, and balanced work schedules.

About the role

As a Retail Professional at Heinen’s, you will learn, implement, and master key components that distinguish Heinen’s as the premier supermarket in Northeast Ohio and Chicago:

• Professional Appearance – Present yourself, your team, your products, and your department in support of the Heinen’s Brand.
• Acknowledge – Greet customers with a smile and eye contact.
• Evaluate – Continuously assess store conditions using the 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank – Reinforce positive behaviors by thanking team members for a job well done.
• Engage – Interact with customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Prepare a variety of foods, such as sandwiches, wraps, and trays, according to customers’ orders following approved procedures.
• Wash, peel, and cut fruits, vegetables, and meats to prepare for cooking or serving.
• Follow Heinen’s panning, packaging, and merchandising standards.
• Acquire and share knowledge of the Kitchen Department.
• Monitor and maintain all food handling and temperature standards.
• Write orders using effective pars and planning.
• Work as a team to complete daily tasks, including scanning and recording shrink, order writing (weekly and special orders), stocking, rotating, and merchandising.
• Attend required corporate meetings, vendor calls, and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Requirements

• Excellent written and verbal communication skills.
• Compliance with all company policies and standards.
• Ability to work with a sense of urgency and independently to achieve daily tasks.
• Capability to work with minimal supervision.
• Production-driven with the ability to perform repetitive tasks while standing continuously.
• Ability to frequently lift and/or move up to 50 lbs.
• Ability to work in temperatures ranging from 0 to 50 degrees.
• Willingness to work the hours required to meet company objectives, including occasional additional time as needed.
• Willingness to work a non-traditional five-day schedule, including weekends and evenings.

Schedule

Full-time, 40 hours per week. Work dates and shift times vary between 7:00 AM–8:00 PM Monday–Friday and 7:00 AM–7:00 PM Saturday and Sunday.

Benefits

• Retirement Plan – Company-sponsored 401k plan for eligible full-time and part-time associates with a 5% company match.
• Healthcare Benefits – Medical and pharmacy coverage for full-time associates, including flexible spending, health savings accounts, and commuter benefits. Company-provided dental and vision coverage for full-time and part-time associates.
• Paid Time Off – Includes paid sick time.
• Insurance – Company-paid life, short-term, and long-term disability insurance.
• Work-Life Balance – Flexible schedules, biweekly scheduling for better predictability, and closure on 7 major holidays.
• Growth and Development – Daily professional development and leadership opportunities for all associates.
• Wellbeing – Company-provided associate assistance program, family, parental, and personal leave options.
• Discounts – 20% discount on Heinen’s products.