Kitchen Associate

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. With 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office in Warrensville Heights, Ohio, we are an associate-first company that emphasizes quality of life through competitive compensation, professional development, paid time off, and balanced work schedules.

Heinen’s Diamond Difference Standards

As an associate, you will learn, implement, and master these key behaviors that distinguish us as the premier supermarket in Northeast Ohio and Chicago:

• Professional Appearance – Present yourself, your team, your products, and your department in support of our Brand.
• Acknowledge – Greet customers with a smile and eye contact.
• Evaluate – Continuously assess store conditions using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank – Reinforce positive behaviors by thanking team members for a job well done.
• Engage – Interact with customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Prepare a variety of foods, such as sandwiches, wraps, and trays, according to customers’ orders following approved procedures.
• Wash, peel, and cut fruits, vegetables, and meats to prepare for cooking or serving.
• Follow Heinen’s panning, packaging, and merchandising standards.
• Acquire and share knowledge of the Kitchen Department.
• Monitor and maintain all food handling and temperature standards.
• Write orders using effective pars and planning.
• Work as a team to complete daily tasks, including scanning and recording shrink, order writing (weekly and special orders), stocking, rotating, and merchandising.
• Attend required corporate meetings, vendor calls, and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Requirements

• Excellent written and verbal communication skills.
• Compliance with all company policies and standards.
• Ability to work with a sense of urgency and independently to achieve daily tasks.
• Capability to work with minimal supervision.
• Production-driven with the ability to perform repetitive tasks while standing continuously.
• Ability to frequently lift and/or move up to 50 lbs.
• Ability to work in temperatures ranging from 0 to 50 degrees.
• Willingness to work the hours required to meet company objectives, including occasional additional time as needed.
• Willingness to work a non-traditional five-day work schedule, including Saturday, Sunday, and evenings.

Benefits

• Retirement Plan – Company-sponsored 401k plan for eligible full-time and part-time associates with a 5% company match.
• Healthcare Benefits – Medical and pharmacy coverage for full-time associates, including flexible spending, health savings accounts, and commuter benefits. Company-provided dental and vision coverage for full-time and part-time associates.
• Paid Time Off – Includes paid sick time.
• Insurance – Company-paid life, short-term, and long-term disability insurance.
• Work-Life Balance – Flexible schedules, biweekly scheduling for better work predictability, and closure on 7 major holidays.
• Growth and Development – Daily professional development and leadership opportunities for all associates.
• Wellbeing – Company-provided associate assistance program, family, parental, and personal leave options.
• Discounts – 20% discount on Heinen’s products.

Schedule

Availability required Sunday through Saturday, 6am to 7:30pm. Hours will vary, with up to 36 hours per week.