Kitchen- Assistant Manager

About the role

Assist the department manager to effectively plan, organize, lead, coordinate and optimize the materials and human resources in the kitchen department to provide variety and high quality merchandise appealingly displayed to maximize the sales and profits of the kitchen department while maintaining great customer service.

Responsibilities

• Display initiative and work with limited supervision.
• Complete training in the kitchen operation.
• Manage inventory, security and expense control of the department.
• Order, receive, unload and store deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
• Ensure all new department associates receive proper review and training regarding job descriptions, goals and objectives.
• Ensure fair and consistent treatment in administering discipline to promote high associate morale.
• Resolve customer complaints to the full satisfaction of the customer.
• Ensure the department is merchandised in accordance with the needs of the community.
• Train and develop associates in accordance with company policy and procedures.
• Prepare special orders that are requested by customers.
• Minimize all department expenses without compromising department conditions or customer service level (i.e., payroll, supplies, insurance cost).
• Delegate and use initiative, ingenuity and good judgment to act on opportunities and solve problems.
• Ensure compliance with company policies and procedures, thus compliance with all state and federal laws applicable to our industry (i.e., labor/scheduling laws, dress code, sanitation regulations, etc.).
• Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting, moving product, and using equipment.

Requirements

• Must be 18 years of age with High School diploma or equivalent.
• Successful experience in the kitchen operation (i.e., merchandising, ordering, inventory, and pricing).
• Ability to display initiative and work with limited supervision.
• Must be Servsafe certified.
• Computer skills in e-mail retrieving and sending; basic word document skills.
• Ability to read, write, speak, and understand English, with the ability to follow instructions.
• Able to work a scheduled based on the business needs of the store location.
• Authorized to work within the U.S.

Qualifications

• 3-5 years of professional cooking experience in the food industry.
• Ability to communicate effectively and conduct and facilitate department meetings.
• Ability to manage in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Commitment to the “Golden Rule” and working with other associates to build a strong kitchen team.
• Promotion of the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
• Ability to work in a fast-paced environment and meet deadlines.

Skills

• Good communication skills.
• Ability to work independently and as part of a team.
• Initiative and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Knowledge of kitchen operations and food preparation.

Benefits

Roche Bros. offers a competitive compensation package, including a hiring range of $19.40 - $25.20 per hour, health insurance, retirement plans, paid time off, and more.

Pay

The hiring range for this position is $19.40 - $25.20 per hour.

Schedule

Working hours are based on the business needs of the store location.