Kiosk Drop/Fill Team Member

About the role

Under direct supervision of the Cage Supervisor, responsible for the drop and fill processes for kiosks, ATMs, and prize dispensing machines.

Responsibilities

• Open, remove, fill, and secure currency cassettes from kiosks, ATMs, currency dispensers, and Jackpot machines.
• Adhere to all ATM/Kiosk Internal Controls.
• Provide light maintenance to equipment as needed.
• Prepare paperwork for each Drop and Fill.
• Generate reconciliation documents as required.
• Inform supervisors of any irregularities associated with the Drop and Fill processes.
• Ensure machines and surrounding areas are maintained and clean.
• Maintain confidentiality of all information.
• Contribute to a team effort and accomplish related results as required.
• Perform other duties as required.

Requirements

• High School Diploma or GED plus one (1) year of cash handling experience.
• Must be 18 years of age or older.
• No felony, theft, or stealing convictions.
• Must successfully pass a pre-employment drug/alcohol screen and background investigation.
• Must obtain and maintain a gaming license.

Skills

• Knowledge of cash handling techniques.
• Knowledge of modern office practices, procedures, and equipment.
• Knowledge of records management and basic accounting procedures.
• Ability to accurately enter information into computer systems.
• Ability to communicate, read, and write clearly in English.
• Ability to demonstrate outstanding guest service at all times.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to maintain confidentiality.
• Ability to handle multiple tasks and meet deadlines.
• Ability to carry out instructions furnished in verbal or written format.
• Ability to continually seek improvement in results.
• Ability to process data, format, and generate reports.
• Skill in operating business computers and office machines, including working in a Windows environment (Word, Excel, Access, PowerPoint), and accounting casino programs.

Physical Demands

• Regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Frequently required to walk.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 75 pounds.

Work Environment

• Work is generally performed in a fast-paced environment with a high noise level.
• Some work is performed in a casino setting with exposure to second-hand smoke and a high noise level.
• Evenings, graveyards, holidays, and/or weekend work may be required.
• Extended hours and irregular shifts may be required.