Kinney Homecare Customer Service Representative

Scope of Responsibilities

• Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
• Verify all types of insurance and assist in creative financing when no insurance is available
• Set up initial paperwork
• Pre-qualify customers for reimbursement purposes
• Answer phone calls in a professional manner
• Project a positive first impression by greeting customers with exceptional customer care
• Computer input to include new patient data and various patient updates
• Unpack shipment when received and stock shelves as required.

Qualifications

• Minimum: High School Diploma or GED
• Preferred: 0-1 years previous experience in related position
• Preferred: Previous Healthcare or DME experience

Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation

$17.00 - $19.00 an hour