Kiehl's Since 1851 Part-Time Skin Care Sales-Century City, CA
L'Oréal · Los Angeles, CA · 1 wk ago
Customer Service$19–$20.5/hrPart-time
About the role
A Kiehl's Keyholder is a vital part of the store leadership team, assisting the Store Manager in driving sales and ensuring an exceptional customer experience. You’ll embody the spirit and heritage of our old-world apothecary, making a real impact in our Century City community.
Responsibilities
- Lead by example: act as a role model for the team, delivering superior customer service and building lasting relationships that encourage repeat business.
- Drive store success: support the achievement of store and individual sales goals while helping to execute both short and long-term business strategies.
- Manage operations: take responsibility for store opening and closing procedures, maintain brand image through visual presentation, and ensure a neat and organized environment.
- Develop talent: assist in training and onboarding new team members, sharing your product knowledge and passion for the Kiehl’s brand.
Requirements
- High School Diploma or GED.
- Authorization to work in the United States on a full-time, permanent, ongoing basis; no immigration support/sponsorship offered for this role.
- Previous experience in retail, cosmetics, and customer service; prior keyholder experience is preferred.
- Strong communication and analytical skills, with basic computer proficiency.
- Willingness to work a flexible schedule, including 2 closing shifts per week and 2 full weekends per month.
- Ability to work on the sales floor for extended periods and lift up to 25 lbs. regularly.
Bilingual abilities (Spanish or Mandarin) are a plus.
Benefits
- Access to company perks (VIP access to L’Oréal’s internal shop for discounted products).
- Learning & development opportunities (unlimited access to e-learnings, lunch & learn sessions, mentorship programs, and more).
- Access to mental health & wellness programs.
- Employee resource groups (think tanks and innovation squads).
An environment where people of every ethnicity, social background, age, religion, gender, sexual orientation, and disability are accepted, can speak up, will thrive, and are celebrated.
Pay
Salary range: $19.00 - $20.50 per hour.