Kids Club Manager
About the role
EōS Fitness is bold, upbeat, and motivating—both in our fitness routines and our work environment. We seek a dependable, nurturing, and trustworthy Kids Club Manager to lead our dedicated EōS Fitness Childcare team. This role is ideal for someone with meticulous attention to detail, strong multitasking abilities, and a passion for the safety and well-being of children ages one to twelve. Reporting directly to the Operations Manager, you will oversee the Kids Club facility, ensuring a safe, fun, and active environment while fostering positive relationships with children, parents, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities
- Oversee the Kids Club facility, ensuring a safe and secure environment for children ages one to twelve years.
- Supervise children's activities and ensure compliance with safety protocols.
- Assist with the hiring and training of the Kids Club staff, including Assistant Kids Club Managers and Kids Club Associates.
- Schedule staff shifts and ensure adequate coverage during operating hours, monitoring child-to-staff ratios.
- Manage reservations and child agreements, ensuring efficient communication with parents and tracking bookings.
- Work closely with the Assistant Kids Club Manager to align team goals, coordinate daily and weekly tasks, and ensure efficient team operations.
- Implement emergency procedures for the Kids Club, including evacuation plans and first aid protocols.
- Maintain accurate attendance records and ensure compliance with licensing requirements.
- Develop appropriate age activities, games, and crafts for children in the Kids Club.
- Ensure cleanliness and hygiene standards are maintained in the Kids Club facility and throughout the gym, including regular club walks and bathroom checks.
- Provide exceptional customer service to parents and guardians, addressing inquiries, concerns, and feedback promptly and professionally.
- Communicate effectively with parents, staff, and gym management regarding Kids Club policies, procedures, and updates.
- Foster positive relationships with members and ensure a welcoming atmosphere in the Kids Club.
- Support the front desk and gym operations when there are no children present.
Requirements
- 1-2 years’ experience in a supervisory or managerial role in childcare, daycare, or recreational programming.
- Knowledge of child development principles, safety guidelines, and regulatory requirements for childcare facilities.
- Passion for working with children and creating a nurturing and enriching environment for their growth and development.
- Strong communication skills, both verbal and written, with the ability to interact effectively with children, parents, and staff.
- Flexibility to work evenings and weekends as needed to accommodate Kids Club operating hours.
- Detail-oriented with a systematic and thorough approach to problem-solving, time management, organizational, and record-keeping skills.
- Proficiency in MS Office applications.
- Must successfully pass a background check.
- CPR certification required within 30 days of hire.
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
- Ability to bend routinely and repetitively to lift more than 40 lbs.
- Ability to access and operate the Company computer system, including preparing documents, entering data, and reading reports.
We seek someone who embraces our Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Pay
Hourly Pay Range: $12—$13 USD
Benefits
- A highly energetic and collaborative team.
- A management team that cares about your professional development.
- Free membership for you and one family member.
- Discounted Personal Training and merchandise, including supplements.
- Employee referral program.
- Daily Pay offered—access your funds before payday.
- Competitive pay plus vacation, holiday, and sick pay.
- Group Health, dental, vision, Supplemental Life, and Employee Assistance Program (based on eligibility).
- 401(k) with company matching.
- Personal education growth options with Sophia Learning (based on eligibility of tenure and full-time vs. part-time employment).