Kidney Care Specialist
Overview
The Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. This role bridges the gap between diagnosis and informed treatment choice, ensuring patients receive timely, consistent education and support across the kidney care continuum.
Success Profile
The ideal candidate will have a minimum of 1-3 years of experience in kidney care, chronic disease management, or related healthcare fields. Prior experience delivering virtual or telephonic patient education is strongly preferred. Strong communication skills with the ability to explain complex clinical concepts in a clear, patient-friendly manner are required. Demonstrated ability to engage patients remotely and build trust in a virtual environment is essential. Strong organizational and time-management skills with the ability to manage a virtual caseload are necessary. Proficiency in Microsoft Office applications and experience with CRM systems (e.g., Salesforce) and/or EMRs is preferred. Excellent verbal and written communication and presentation skills are required. Comfort with digital platforms, virtual meeting tools, and data-driven workflows is important. A valid driver's license with reliable transportation and the ability to travel within the assigned market is necessary. The ability to work autonomously but collaboratively on a team is crucial.
Rewards
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $17-30
Connect
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors