KeyHolder, Robert Graham - Houston Premium

Robert Graham, founded in 2001, is an American eclectic luxury apparel brand for men and women. The company offers career growth opportunities, competitive salaries, and benefits within a dynamic work environment.

Responsibilities

• Sales Generation:
  • Meet sales goals and continuously motivate sales staff to achieve assigned targets.
  • Support development of associates' sales techniques to maximize sales and service.
  • Demonstrate in‑depth product knowledge and fluency in selling.
  • Provide sales leadership on the floor and collaborate with management to identify marketing opportunities.
  • Work with the Store Manager to develop events and incentives that grow the customer base, especially locally.
• Customer Service:
  • Ensure all associates deliver world‑class service standards.
  • Maintain constant client communication through client books and the database.
  • Resolve client problems and complaints quickly and effectively.
  • Assist sales associates with issues such as dissatisfied customers, returns, and defective merchandise.
  • Empower associates to make decisions that serve the customer’s best interest while supporting company philosophy.

Requirements

• Dedicated to meeting the expectations and requirements of internal and external customers.
• Collects first‑hand customer information and uses it to improve products and services.
• Acts with customers in mind and maintains effective relationships.
• Knowledgeable and enthusiastic about fashion.
• Excellent communication skills.
• Availability to work weekends and holidays and report to work in a timely fashion.
• Ability to support management with supervision of scheduled staff.
• Hold store key.

Benefits

• Commission‑eligible position.
• Generous employee discount at Robert Graham.

Schedule

Must be available to work weekends and holidays.