Keyholder (PT) - Brea

We’re looking for a results‑oriented leader who thrives in a performance‑driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling, coaching teams to win, and turning every interaction into a brand‑building moment, we want to meet you!

Responsibilities

• Drive Sales & Client Engagement
• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow‑up
• Identify opportunities to cross‑sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions
• Inspire and motivate associates to deliver high‑performance selling behaviors
• Create a dynamic, energetic, and results‑focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations
• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales‑focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

Requirements

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer‑first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products, G‑suite, and omni‑channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• High school degree

Schedule

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.

Pay

Pay Range: $20‑$21 per hour.

Benefits

• Retirement Plan (401k)
• Paid Time Off (including public holidays)
• Training & Development
• Casual working environment
• Wellness Resources
• 50‑75% employee discount