Keyholder - Luxury Flagship

About the role

The Keyholder will serve as a senior sales leader and trusted brand ambassador at the luxury fashion house's new flagship pop-up in West Palm Beach, Florida.

Responsibilities

• Support daily leadership, opening and closing the store
• Set the standard for service, selling, and brand representation
• Execute transactions while cultivating long-term relationships
• Style with intention and consistently outperform sales goals
• Cultivate a robust book of business in the West Palm Beach/Palm Beach area

Requirements

• 2+ years experience within luxury fashion
• Exceeds individual sales targets
• Strong clienteling skills
• Understanding of luxury service standards, styling, and floor etiquette
• Comfortable opening and closing the store and acting as Manager-on-Duty
• Familiarity with Shopify POS (preferred)
• Full-time retail schedule including weekends/evenings
• A strong book of business in the West Palm Beach/Palm Beach area

Qualifications

• Proven luxury sales professional with a passion for fashion and client experience
• High-performing seller with a strong personal client book
• Charismatic, polished, and emotionally intelligent with natural influence on the floor
• Entrepreneurial and commercially driven with a strong sense of ownership
• Detail-oriented, organized, and comfortable supporting store leadership
• Energized by fast-paced, high-touch retail environments

Skills

• Clienteling
• Service standards
• Styling
• Store operations
• Leadership

Benefits

Competitive hourly rate + performance-based commission
Generous monthly wardrobe allowance
Employee discount
Opportunity to grow with a brand expanding its physical retail presence

Pay

Competitive hourly rate + performance-based commission

Schedule

Full-time retail schedule including weekends/evenings