KeyHolder - Jennifer Fisher - Madison Ave

About Us

Join the Jennifer Fisher retail team and help us deliver world class experiences for our clients. As a Keyholder, your mission will be to build deep and personal connections with our clients while driving sales and enhancing loyalty to the Jennifer Fisher brand. The Key Holder is responsible for partnering with the Store Manager and Assistant Manager to help motivate the store team to uphold our tradition of creating a memorable shopping experience for all of our customers.

Specific Responsibilities

• Sales Generation: Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company.
• Leading by Example on Sales Floor and Achieving Individual Sales Goals: Educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals.
• Customer Service: Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards.
• Team Development: Coordinates the daily activities of the sales team. Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager.
• Operations & Presentation: Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store.
• Communication: Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. Participates in weekly Manager’s conference call as required. Communicates sales reports as required by Company procedures.

Our Best Fit Candidate

The Best Fit Candidate Would Have 2-3 years jewelry or luxury retail experience Self-motivated and takes initiative. Expert conversationalist Ability to adapt and connect with a diverse range of people & clients. Eager to learn and always looking for ways to improve operations. Passion for retail and customer experience. Team player mixed with self-motivated contributor and sales professional. Ability to multi-task and take on multiple priorities simultaneously.

Salary Range

Salary Range: $26.00-$29.00 At Jennifer Fisher, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include a base hourly range at the time of employment. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, bonus and other Centric Brands sponsored benefit programs.