Keyholder

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to fostering a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruitment, training & development, and retention.

Responsibilities

• In partnership with the management team, ensure the store achieves company objectives and KPI goals.
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty.
• Support the management team in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
• Perform register functions while utilizing your sales, promotion, and product knowledge to drive add-on sales.
• Absorb responsibility for all store operations when the management team is out of the store as acting Manager on Duty.
• Work a flexible schedule inclusive of holidays, nights, and weekends.

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance.
• Flexibility to multitask in a fast-paced environment while maintaining a commitment to creating an amazing customer experience.
• Fashion-focused and adept at staying updated on current trends.

Physical Requirements

• Able to stand and walk around during scheduled shifts.
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time
• 401(k) with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement
• Sick time benefit available where legally required

Pay Range

$17.90 - $21.26 per hour