Keyholder

About the role

Torrid is dedicated to fostering an inclusive and diverse workplace where every employee feels valued and empowered. Our stores provide an exceptional shopping experience, supported by a strong commitment to open dialogue, empowerment, recruitment, training, and retention.

Responsibilities

- Collaborate with the store management team to achieve company objectives and key performance indicators (KPIs). - Lead by example through exceptional selling skills and customer service, ensuring a positive shopping experience that fosters customer loyalty. - Assist in implementing merchandise strategies and maintaining a clean, inviting, and consistent store environment. - Operate the cash register, utilizing product knowledge to drive add-on sales and enhance customer satisfaction. - Assume managerial responsibilities when the store manager is absent, including overseeing store operations and managing staff. - Maintain a flexible schedule, including evenings, weekends, and holidays.

Requirements

- Prioritize experience in specialty/apparel retail management, particularly in a similar role, with a track record of leading teams to success and achieving high sales performance. - Demonstrate the ability to manage multiple tasks in a fast-paced environment while consistently delivering an outstanding customer experience. - Stay adaptable to changes in retail and fashion trends. - Possess a keen interest in fashion and a proactive approach to learning about current trends.

Physical Requirements

- Stand and walk throughout the day. - Lift and carry items weighing up to 50 pounds. - Reach for merchandise using various tools and equipment.

Benefits

- 50% associate discount. - Additional monthly discount coupon. - Access to mental health resources. - Paid sick time.

Pay

- Competitive compensation package.

Schedule

- Flexible hours, including evenings, weekends, and holidays.

Qualifications

- Previous experience in specialty/apparel retail management. - Strong multitasking abilities in a fast-paced environment. - Commitment to creating an exceptional customer experience. - Flexibility and adaptability to changing environments and situations. - Fashion-focused and knowledgeable about current trends.

Skills

- Effective communication and leadership skills. - Strong organizational and problem-solving abilities. - Customer service excellence.

Benefits

- 401(k) with company match. - Employee Stock Purchase Program (ESPP). - Tuition reimbursement.

Pay

- Competitive compensation package.

Schedule

- Flexible hours, including evenings, weekends, and holidays.

Equal Opportunity Employer

Torrid is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status.