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About the role

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our stores offer an exciting, one‑of‑a‑kind experience for both customers and employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruiting, training & development, and retention. Inclusion of diverse backgrounds and perspectives is fundamental to our success.

Responsibilities

• Partner with the management team to ensure the store achieves company objectives and KPI goals.
• Set the example for “The Torrid Connection” through selling skills and customer service, encouraging positive customer connections and loyalty.
• Support management in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
• Perform register functions, using sales, promotion, and product knowledge to drive add‑on sales.
• Assume responsibility for all store operations as acting Manager on Duty when store management is absent.
• Work a flexible schedule, including holidays, nights, and weekends.

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and demonstrated sales performance.
• Ability to multitask in a fast‑paced environment while committing to an amazing customer experience.
• Flexibility and adaptability to changing retail and fashion trends, environments, challenges, duties, and work schedules.
• Fashion‑focused mindset with a dedication to staying on top of current trends.

Physical Requirements

• Ability to stand and walk around during scheduled shifts.
• Ability to pack and unpack shipments, arrange and move store fixtures, and handle packages weighing up to 50 lb.
• Ability to reach for merchandise using ladders, step stools, merchandise‑retrieving poles, shoe poles, etc.

Benefits

• Associate discount of 50% plus an additional monthly discount coupon, mental health resources, and sick time*.
• 401(k) with company match.
• Employee Stock Purchase Program (ESPP).
• Tuition reimbursement.
• Sick time benefit available where legally required.