Keyholder

About the role

Torrid is committed to cultivating a welcoming, inclusive, and diverse culture. As a Keyholder, you'll support the store management team by performing daily store opening and closing operations and providing an amazing shopping experience for our customers.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Sell skills and customer service, encouraging positive customer connections and loyalty
• Support management in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment
• Perform register functions, driving add-on sales with sales, promotion, and product knowledge
• Act as acting Manager on Duty when Store Management is out of the store
• Work a flexible schedule, including holidays, nights, and weekends

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and sales performance
• Ability to multitask in a fast-paced environment and create an amazing customer experience
• Flexibility and adaptability to changing retail and fashion environments
• Fashion-focused, staying updated on current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time*

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule, including holidays, nights, and weekends

*Note: Specifics about sick time may vary and should be confirmed with the hiring manager.