Jobs · Customer Service · Georgia

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Torrid · Locust Grove, GA · 2 days ago
Customer ServicePart-time

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to fostering a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruitment, training, and development, as well as retention.

Responsibilities

  • In partnership with the management team, ensure the store achieves company objectives and KPI goals.
  • Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty.
  • Support the management team in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
  • Perform register functions while using your sales, promotion, and product knowledge to drive add-on sales.
  • Absorb responsibility for all store operations when the Store Management is out of the store as Acting Manager on Duty.
  • Work a flexible schedule inclusive of holidays, nights, and weekends.

Requirements

  • Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance.
  • Flexibility to multitask in a fast-paced environment while creating an amazing customer experience.
  • Flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules.
  • Stay fashion-focused and keep up with current trends.

Physical Requirements

  • Able to stand and walk around during scheduled shifts.
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get

  • Associate discount 50% off, additional monthly discount coupon.
  • Mental health resources.
  • Sick time.
  • 401(k) with Company match.
  • Employee Stock Purchase Program (ESPP).
  • Tuition reimbursement.
  • Sick time benefit available where legally required.

Benefits

  • California Privacy Rights Act (CPRA) notice.
  • E-Verify participation.
  • EEO poster.

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